Anyone else having issues with Backup Assistant. Mine has not worked in over a month. Everytime it is scheduled to run I get a message that says incorrect PIN. I know the PIN I'm using is correct, I click on "forgot PIN" and get the same number I'm using. VZW tells me it is a "KNOWN PROBLEM" but apparently in over a month they haven't been able to fix it. It worked to begin with when I got the DX, how can something like this happen. If they made changes that didn't work, can't they change it back?