Unable to send text messages.

[ghostwriter]

My battery was giving me around six hours of life despite anything I did, so I decided to try to perform a factory reset and see if that helped anything. Well, I did the factory reset and the phone is back up and running (battery still sucks, though) but I can't seem to send any text messages.

When I try to send one, I get this error message:

SMS Error
Radio Interface Resource Shortage

OK | Details

When I click Details, I see this:

SMS Error
Cause Code: 64
Error Class: 2

Any idea why this is happening?

 

[ghostwriter]

Nevermind, I got it fixed. Verizon had to make some changes in my account and now it works.

 

[Caddyman]

glad you got it working

 

[psaulnier27]

what did you do? i have the same problem and cant solve it

 

[superchaos]

have you tried reprogramming on the verizon network? *228 option 1

 

[psaulnier27]

yes i tried that a lot, i had to call customer service and then end up getting tansfered to some guy who knew a heck of a lot about the droid eris, he had to tap into my account and have me do a few things then he had to send me a download, took about 25 minutes.

 

[zampy1391]

Earlier I tried to send a text and i got the same SMS Error Radio Interface Resource Shortage message the OP got. When i pressed Details it game me the message..
SMS Error
Cause Code: 64
Error Class: 2

What can I do to fix this? I was texting fine earlier, then it randomly stopped working.

 

[skybax22]

The exact same thing is happening to me right now. I have tried reprogramming a million and one times, tried another factory reset, placed two calls to Verizon, etc. I just want my phone to be able to be able to send and receive texts and send and receive calls again, is that too much to ask?

 

[smacky]

The exact same thing is happening to me right now. I have tried reprogramming a million and one times, tried another factory reset, placed two calls to Verizon, etc. I just want my phone to be able to be able to send and receive texts and send and receive calls again, is that too much to ask?

Call #8899. It shouldn't be more than a minute after you verify your information.

 

[skybax22]

Call #8899. It shouldn't be more than a minute after you verify your information.

This brings me to the same menu as *611. They are the people I have talked to twice already to no avail.

 

[smacky]

This brings me to the same menu as *611. They are the people I have talked to twice already to no avail.

I had this problem this afternoon. It was fixed. Not sure what's going wrong if that isn't working.

Tell them you did a hard reset and you got a radio error message.

 

[skybax22]

Okay, called back, she had me reset and reprogram a few times, finally she did something and the reprogramming screen had an extra line that said "SSD Update Successful." Phone works perfectly now.

 

[smacky]

Good. I didn't have to go through that much, she just told me to reset the phone and all should work. Since I'm a rebel, I didn't and it still worked. I restarted anyways just to make sure. All was good.

I heard someone say they had to download something. Dunno wtf they're making people do when it sounded like she just did something on the computer.

 

[skybax22]

Today when I call my voicemail I get a busy signal...

 

[ndjohn45]

Spent nearly an hour on the phone with Verizon tech support; rebooted, did *228, and eventually had to wipe the entire phone, download a new version, re-enter all the email information, etc. Very nice guy named Steve at VTS, but he had never heard of the problem before.

John