Help my x10 won't charge!!!!!!

[nad87]

Hi everyone.

Like so many unfortunate x10 owners, my xperia hasn't been charging properly. I am currently in a battle with sony ericsson as they have deemed my phone 'BER' saying that I've damaged the USB port of my brand new phone. A brand new phone that I've only had for a few months! The latest episode in my saga which started in june, is that after many expensive phone calls to them (I am on the phone for with them for ages and they never seem to contact me despite my queries) they have given me an image of the inside of my phone.

Does anyone know what this image means?

Any advice would be great.

 

[TheManWithAPlan]

My Xperia Mini Used To Charge Fine, But Then It Started Not Working.
I Swapped Chargers With My Sister, Who Has The Motorolla Flipout Handset
And It Worked Fine, Then Recently Stopped Charging And Then Started, And Then It Turned Off And Did The Flash Three Times With Orange Light Thing. I Managed To Get It On, But Then Its Happened Again, And It Wont Even Charge Through My Computer, And Its Completely Out Of Battery, But I've Been Reading Through Other Things, And It Says That If You Take Your Phone In To Be Repaired With This Problem, They Send It Back Saying The Problems 'Unfixable'. I Dont Know What To Do ?

"problems unfixable"?!. wel i gues im the lucky 1 if thats the case lol. but sounds like ur usb ports most likely gone.. considering it wont even charge from pc to phone either! i was with t-mobile and i just sent it in to get repaired and they just gave me a crappy replacement handset whilst it was getting repaired. took about 3weeks for them to sort mine cause it was going to repair centre down south.. was torture but happy to have it back

 

[TheManWithAPlan]

Hi everyone.

Like so many unfortunate x10 owners, my xperia hasn't been charging properly. I am currently in a battle with sony ericsson as they have deemed my phone 'BER' saying that I've damaged the USB port of my brand new phone. A brand new phone that I've only had for a few months! The latest episode in my saga which started in june, is that after many expensive phone calls to them (I am on the phone for with them for ages and they never seem to contact me despite my queries) they have given me an image of the inside of my phone.

Does anyone know what this image means?

Any advice would be great.

whats the dark red stuff by the usb port?

 

[writchix]

SonyEricsson x10 very weak microUSB port, NOT SUPPORTED BY SONYERICSSON WHATSOEVER! My wife is starting a legal suit. Will post more detail soon.

 

[writchix]

To join in on action contact:
bunner985@gmail.com

ps she also got told unrepairable, excessive force used, therefore unwarranted.

 

[writchix]

See Ebay item # 400227192208. Seems this is repairable.

 

[personinneed]

Hi all,
I was doing something on my x10(maybe arranging widgets)when it suddenly got switched off!!.I'm using stock 2.3.3,rooted with Doomlords method.

I tried to flash but it simply wont detect.Whenever i press the power button led blinks(red) for a few secs n thats it!I cant even feel the vibration.I also removed the battery multiple times without any help.

Please help me here...Maybe my battery was low.So i put it on charge for 2 hours but nothing happens...Even the battery didnt get hot

And I dont reside in the country where i bought it from.So warranty problems too

Any help is appreciated.Thx!

 

[personinneed]

i called se this morning and since im in the usa and have the x10i its gonna be lenghty process. they will fix but since phone not sold in usa yet they would have to send off and he said it could be weeks. have figured out a solution? what u gonna do? right now im charging battery thru my wifes phone and thats already getting old. i think the usb port went bad.

Hey I have a similar problem.What did you do then?

I bought my x10i from Saudi Arabia.Do i still have the warranty in India?

 

[personinneed]

You could take it back to the shop to try a couple of things and then get them to repair it under warranty, as long as you still reside in the country of original purchase and have your receipt and have made no modificaitons to your phone, your warranty should be valid.

I Bought it from Saudi Arabia but i reside in India.So I lose my warranty.Can u confirm this?

 

[azngnslngr]

I'm going to try an external battery charger for this...

Pretty sure the usb port could be fried b/c it tends to be warm after charging for awhile...Tried 6 different chargers and I'm pretty sure it's the phone that won't charge...

 

[ozzycan]

I found it unique that mine had issues the day that my provider and I had issues with extra charges. I would not pay for services I had absolutely not utilized and when the service was suspended, so was the ability for my phone to charge.... I would be able to charge the phone after great effort and once turned on, it then would not charge while running and then I had to absolutely deplete the battery and go again.. from that point, the charging cycle actually would look exactly like expected... turn it on again and all goes sideways... good luck for you. I still have a few ideas I would like to try on this.

 

[ivyorr24]

Mine different issue

1. USB can charging
2. Plug in cant charging

Any one have the same issue and how to solve?

*i have delt with this before too.I have been practicing electronics for a long long time...anyways it is very important not to compleatly drain your battery because in order for you phone to relize there is a battery in it it has to have a small charge left.1 charging doesnt kik in until after the screen has been on for a while,until you see the charge screen.2with no charge it will not do anything at all(if this is not a port problem)

FIX
*you are going to have to find a way to charge it manually just so it has enouph juice to get to the charge screen.there are some battery chargers that you simply place the batterys in and they charge,however there are other ways of doing it. you need a power suply of 5 volts dc and a current range of 250 900ma(+-100ma) connect the power supply directly to the battery for a manual charge.in other words if you dont know how to do this you need to reserch "charging phone batterys manualy" or "jump starting a phone battery" do this and the problem will end!!! your welcome

 

[justinbarrow]

Same problems here seems to be an awful phone for the charging fault, Recently I had problems with my xperia x10 not connecting to my PC but charging fine, I purchased a new usb lead and this sorted the problem with connecting the handset to a PC but now the phone will not charge.

When I plug the phone into the mains and go into settings/about phone it says (charging AC) and the battery on the display moves up with the charging symbol in it but still remaining on 48% for over 3 hours.

I have then plugged it into my PC and on the phone I selected "charge phone" and get the same problem the phone says charging via USB and the battery flashes as if it is charging even the battery gets luke warm like it does when charging but yet still stuck at 48%.

All this seems to have started since I purchased the new micro USB lead to get the phone to connect to a computer, However I have since thrown out the other cable and the bin men have taken it.

Just stuck now - I intend to leave it on charge all night to see what happens in the morning, but seriously thinking I never got this X10 now which is a shame as it looks great.

I will probably ring Sony tomorrow only to be told its because it needs to be an official Sony lead which my response will be if I knew the phone was so picky I wouldn't of got it.

Wish I never got the x10 now does anyone know if sony will take in my phone for repair as I moved and cant find the receipt it has the numbers 10W09 Which im told is 2010 week 9 which will mean I have got until the end of feb 2012 for the warranty, would sony use this or would they insist on a receipt.

 

[Fireball79]

For a long time, I did not like my X10a. I thought the battery life was an abomination, and there were too many shortcomings with it. Then the upgrade came to 2.1 (I believe), and I fell in love it. It seemed like a whole different phone.

Just over a month ago, it turned off, and would not turn back on. I have been so dilligent in taking care of it, and at first, I thought it just needed to be charged. So I plugged it in. You all know the result of that. Nothing. Not even the red blinking light.

After sending it off for repair, it came back as BER (Beyond Economical Repair), and it was determined that I had abused it. Did you know you can abuse your phone by plugging it in with the original charger? Taking care of my electronics is something I do, especially my phones since that is how I get work. I have not had a straight answer from my cellular provider or from SE, but I am battling to get it fixed or replaced.

Sony Ericsson staff, if you are reading this, what ever happened to customer service? I am not saying "the customer is always right", but when so many people have the same problem, can't you just say "sorry", fix it, and stand behind your product? Good business breeds business, and for one would be sure to purchase more Sony products. At this rate, I am not encouraged. I had a problem with a Panasonic DVD player, and even though it was out of warranty, they fixed it for me. I now have Panasonic home phones, VCRs, DVD players, and Tv's, because they gave me reason to support them. They supported me.

Sony, don't let me down.

 

[brissmith]

Just add another xperia x10 to the failed charging list. Get this Sony Australia says there is no known issue with charging that it is all "consumer damage". Maybe if they didn't make it disposable and made it to last there wouldn't be so much "consumer damage". As people have said don't get mad, just let everyone know sony are not the brand they used to be.

 

[kr0nz]

Hey guys I experienced the same problem on my x10 not charging.
I first thought it was a battery problem because my x10 would turn on when I pluged in the charger, but then realized (after wiggling the wire) it was just the usb port that was loose, I have had 3 x10's with this exact same issue so it is most definitely a manufacturing issue.

But anyways after the third time it happened I decided to just deal with it, my solution was when you plug the charger in, gently pull the cord forward and slightly up it will start to charge, then just gently put the phone down, I usally lean it against something like a remote or side of the couch so it is pushing against the usb plug.

I've been using this method now for about 8 months

Sent from my Xperia X10a

 

[beau420]

Hey guys I experienced the same problem on my x10 not charging.
I first thought it was a battery problem because my x10 would turn on when I pluged in the charger, but then realized (after wiggling the wire) it was just the usb port that was loose, I have had 3 x10's with this exact same issue so it is most definitely a manufacturing issue.

But anyways after the third time it happened I decided to just deal with it, my solution was when you plug the charger in, gently pull the cord forward and slightly up it will start to charge, then just gently put the phone down, I usally lean it against something like a remote or side of the couch so it is pushing against the usb plug.

I've been using this method now for about 8 months

Sent from my Xperia X10a

I would suggest just getting a stationary standalone charger and an extra battery.

Then you don't have to mess with the USB port....because if you damage it, you won't be able to update.

If I knew my port was already slightly damaged, I would try and prevent from using that port as much as I can....because if it ever does fully break....then you are stuck.

Just something to think about.

And if you guys think it is just the x10.....I work on laptops doing repairs and I would say that at least a 1/4 of all laptops have this problem. If the laptop doesn't overheat and kill the graphics card or processor and the harddrive doesn't die....most of the time, the problem is the charging port.

People are rough with the port. I have 2 broken laptops, one broken and two broken MP3 players that have port issues. Laptops, the AC power, and MP3 players are USB and AC power port.

The port should have been more reinforced and should have been more solid to help prevent issues, but I find the blame is on the owner, not the phone.

 

[aswinzacharias]

before, it works perfectly fine with main charge and usb charge.
and now it won't charge whatsoever no matter how i try.
i did the factory reset on my x10. still it wont charge.
btw when i turn off my x10 first, then connects it to the power.
it would turn on my phone like others but just wont charge.
is there anyone having this problem?????
please help me...........................!!!!!!!!!!!!!!!!!!!

am having d same problem wot should i do?

 

[CT18]

I recently had the same problem with my X8 and in the past their older phones have a similar problem with the charging ports. All they do is put the blame on you for the fault and say the warranty is void. Its useless arguing with them because they do nothing. They just say the same thing again and again that its "beyond ecnomic repair" they make the USB ports fragile so they break overtime with use. Best thing is to get it fixed by phone shop or buy an external charger.

Thats where sony ericsson make their money from by ripping us off. If you've made a complaints page let me know i want to join.

 

[beau420]

I recently had the same problem with my X8 and in the past their older phones have a similar problem with the charging ports. All they do is put the blame on you for the fault and say the warranty is void. Its useless arguing with them because they do nothing. They just say the same thing again and again that its "beyond ecnomic repair" they make the USB ports fragile so they break overtime with use. Best thing is to get it fixed by phone shop or buy an external charger.

Thats where sony ericsson make their money from by ripping us off. If you've made a complaints page let me know i want to join.

This site has absolutely nothing to do with Sony.

Best place to complain about your Sony phone, is to the people at Sony.....or Ericsson.

 

[madacky]

Well, I have mac and guess what? Not a single port broken (even on 10year old old banger). My 10 year old iPod has no broken ports as well. It depends how you make it, mate!

I would suggest just getting a stationary standalone charger and an extra battery.

Then you don't have to mess with the USB port....because if you damage it, you won't be able to update.

If I knew my port was already slightly damaged, I would try and prevent from using that port as much as I can....because if it ever does fully break....then you are stuck.

Just something to think about.

And if you guys think it is just the x10.....I work on laptops doing repairs and I would say that at least a 1/4 of all laptops have this problem. If the laptop doesn't overheat and kill the graphics card or processor and the harddrive doesn't die....most of the time, the problem is the charging port.

People are rough with the port. I have 2 broken laptops, one broken and two broken MP3 players that have port issues. Laptops, the AC power, and MP3 players are USB and AC power port.

The port should have been more reinforced and should have been more solid to help prevent issues, but I find the blame is on the owner, not the phone.

 

[droidgirl666]

I'm on my 2nd X10i now, the problem is in the usb plug on the phone, theres a usb charge wire and a data wire, my first phone stopped charging first then then stopped connecting to the computer.
I got it replaced with a re-con in repair with vodafone.
My 2nd one has just stopped charging again, you have to get it in just the right position for it to charge, but you have to keep an eye on it as sometimes it does the opposite and discharges instead! Stupid phone!
I'm now waiting for my returns envelope and hope this will be the last time I have to repair this beast before my upgrade is due.....on top of this the battery power lasts less than a day, if I go out, check in somewhere, send a few texts, it lasts a few hours at best! And yes I have even got 2 batteries so I can change it halfway through the day when it runs out! I'm never getting a Sony again until I know they sorted the battery power out

 

[achal135]

I have a problem with my x10i, i've had the phone 4 days now and it's been charging fine. I put it on charge every night (all night) and have had no problems untill when i woke up yesterday i noticed i had half full battery! my phone was still pluged into charger but wasnt charging! It was charging when i went to bed fine! when i connect my phone to my pc it will charge and function as normal so i can rule out cable and my usb port on phone. Could it be the plug? could it have over heated due to over night charging? this is really annoying as i now have to charge all morning via pc! any help would be most appreciated, thanks in advance.

I am also facing the same problem. Bro did you get any solution? Pls help me.

 

[beau420]

I am also facing the same problem. Bro did you get any solution? Pls help me.

If you haven't tried, try letting the phone completely drain, remove battery for a few seconds...make sure everything looks clean...charge it back up and make sure that it gets to 100 percent.

If the problem persists please create a new thread and let us know how much it is charging and what you have tried doing to fix it (use another cable or charge from the wall as opposed to USB, or tried using a different battery or you recently upgraded or something or it just happened all of a sudden or it's been gradual or it hasn't been charging or always gets to a certain percentage and stops)

 

[noelmwendas]

yea i am using the oringal but it's ok now i took the battery out a couple times and now it is charging just taking alot longer then normal thanx so much for ur help

Sony ericsson is a poor bland guys and worst of it it manfactures the x10 in china, they have ripped us off my phone always shuts off when it is connected on data and surprisingly when u switch data off it seems to be okay nad where the hell can u go with the data connection, they duped us lets gather together and come up with a serious lawsuit for these stupid sony x10 makers and lets make a lawsuit that will bankrupt that stupid company and make it a case study for anyone who wuld want to dupe people again