I am using my fiance's old phone. Huawei-M860. She set it up on one of her gmail addresses, but it got hacked and we can't get into it. With that, I can't download new, or update old apps. I try to add my account, but it is saying that there is no wifi connection, yet the wifi screen says I am connected.
I need to do a hard reset on this phone and need to save my texts and contacts.
I have no problem getting INTO my apps (Facebook, Pandora, etc), but they need an update and it won't let me without the gmail working. Also need to download a couple new ones, and I can't get that far.
Also, without a backup gmail (mine) entered, can I delete the other, hacked, gmail account without the phone blowing up on me?
Thank you in advance.
I need to do a hard reset on this phone and need to save my texts and contacts.
I have no problem getting INTO my apps (Facebook, Pandora, etc), but they need an update and it won't let me without the gmail working. Also need to download a couple new ones, and I can't get that far.
Also, without a backup gmail (mine) entered, can I delete the other, hacked, gmail account without the phone blowing up on me?
Thank you in advance.