Help Anyone have light leakage problems?

[Boozeman]

Does anyone know if Id be able to return it to the Radioshack i bought it from? Or should I go to a Sprint Store first to see if they can fix it?

 

[dylan88]

i have the smallest leak possible under my home button. but i cant even notice it if its not pitch black and my face is right next to the home button

 

[mr29rose]

just push the bottom of the screen in along the bottom and it goes away. i just worked mine with 2 thumbs at the bottom edge and its gone

 

[Android 17]

Anyone exchanged their phone because of this issue? I know people are reporting it to various degrees, but mine seems particularly bad, it covers a majority of the home button and all the other buttons slightly.

 

[Mabster]

Was wondering what all this hub bub was about. Checked my phone out an couldn't see an leakage. Took off my innocase and in a pitch black room found a tiny tiny leakage point under the home key. My innocase covers the edge where the leak is so I don't need to return mine.

 

[Boozeman]

just push the bottom of the screen in along the bottom and it goes away. i just worked mine with 2 thumbs at the bottom edge and its gone

I've only found this to be a temporary fix. It will work for a few minutes, but eventually the light leakage creeps back through.

To me, this is a major issue. You spend this much money on a phone and the least you hope is for simple things like that to not be an issue. It makes the phone look cheap.

 

[BetterMost]

I don't see it on mine at all.

 

[Android 17]

I got the Sprint Body Glove case, and the leakage shows up even through that.....it's pretty bad below the home button for me.

I'd like to try to get it replaced at the RS I bought from, but I'm worried that they may not consider the issue big/important enough or try to give me shit about it.

I also don't think they will get more EVO's in until next Friday. The most frustrating part about it is that I feel like I am basically holding a rental phone right now, I can customize it how I want, but all of that will go away if I do get it replaced =/.

 

[Sketchr]

I must not have it on my EVO...because...all I see is a beautiful screen.

 

[vikingjunior]

If I didn't click on this thread I would of never noticed it. Dam you!

 

[IPvFletch]

Another thread here said some phones had a defect which left these lights illuminated when the phone is asleep. Take it into your bathroom and turn the lights off and check.

 

[lopezpm]

I got light leakage under the Home and Search button, but not enough that it bothers me. The phone has no other problem what so ever. I hate taking thing back for such minimal things cause the one I get back might have some serious issues.

 

[GeneralPatton]

No light leaking for me.

 

[sitlet]

I'm having a similar problem I noticed as soon as the rep at RS turned my phone on. Im not getting leakage from the lights under the buttons, but right above the menu button, my lcd screen is really bright. I would say its about 25% brighter than the rest of the screen. It didn't bother me yesterday, but today its getting annoying. I downloaded a screen tester, and when the screen is full white at highest setting, it is very noticable. I'm going to the sprint store later for an exchange, although i doubt they have any extras...

 

[BetterMost]

I looked at mine again in total darkness this time and I do see the slightest bit of light seeping out between the glass and the phones frame below my home and menu keys I wouldn't really call it a defect every phone is going to have some minor mfg. variation somewhere. As long as the phone functions good I would ignore it because the next one you get could be in some way worse. How about you strip naked and post a picture of yourself here and we will do a "poll" to see how many here think all your parts are perfect?

 

[samarx]

yeah, I have light leakage too & has gotten worse. Also, today the lower icon light go off & on depending on how I tilt the phone. Sometimes I have to tap the phone & they will pop on. Went to get groceries this morning & in the daylight I saw a bunch of dust on the screen, wiped it off to find it is under the screen (top left side just below the htc icon). I thought htc made quality phones. This is worse worse than the Palm Pre in my opinion.

 

[Deleted User]

No light leakage on mine that is an issue. Just tested in a pitch black room. If I really look hard at a certain angle I can see slight amount of light out of the bottom seam but the room has to be pitch black and have to look for it.

 

[lopezpm]

yeah, I have light leakage too & has gotten worse. Also, today the lower icon light go off & on depending on how I tilt the phone. Sometimes I have to tap the phone & they will pop on. Went to get groceries this morning & in the daylight I saw a bunch of dust on the screen, wiped it off to find it is under the screen (top left side just below the htc icon). I thought htc made quality phones. This is worse worse than the Palm Pre in my opinion.

I understand your frustration but to say it's worse than the Pre is going pretty far. The Pre was a real POS.

 

[Jim_Phone]

I am really eager to compare phones with some other Evo owners in person to see if all those people who don't notice the light leakeage are for real and to see how different the individual phones are. For me it's pretty significant. The light leaks from the area of the softkeys upwards into the bottom of the display screen above the four softkeys. So whatever is on the screen on the bottom of my display has streaks of light illuminating it. This is especially noticeable when the screen is white, black or any solid color.

 

[evodude]

i do have the leakage too.
does it bother me? no

 

[BetterMost]

yeah, I have light leakage too & has gotten worse. Also, today the lower icon light go off & on depending on how I tilt the phone. Sometimes I have to tap the phone & they will pop on. Went to get groceries this morning & in the daylight I saw a bunch of dust on the screen, wiped it off to find it is under the screen (top left side just below the htc icon). I thought htc made quality phones. This is worse worse than the Palm Pre in my opinion.

The dust thing was happening on the Incredible's also.

 

[Vulcan]

i have leaks too im on htc support now ive been on hold for 2 hours

 

[lopezpm]

It's no longer a minimal thing for me. It's seems to be getting worse. Add the grounding problem to and this puppy is going back. SOB! Radio Shack doesn't have any so I have to wait. Still debating if I should try another or just wait for the next thing.

 

[lopezpm]

i have leaks too im on htc support now ive been on hold for 2 hours

Ask them if they plan on doing something about it or will it be the same fake Hero fix.

 

[dcoaster]

No problems here... *knocks on wood*