Help Bluetooth won't pair with my car

[doncas]

I have a 2011 Corolla and have been using the factory installed Bluetooth radio with my RAZR M for more than a year with no problems. Two days ago I was experimenting with using the phone as a Bluetooth audio device through my car radio since that is a separate option on the radio. I now cannot pair my phone with the car radio.

I mistakenly deleted my phone from the car radio before installing my phone as a Bluetooth audio device. After using the phone to play some music I tried to pair my phone as a hands free device with the car radio again. I was unable to pair the phone. The car radio will show up on the phone and when I tap to pair with the car radio it says "unable to pair the phone".

My phone can pair with other Bluetooth devices (portable speakers, desktop home PC) but will not pair with my car. My daughters Samsung S4 pairs fine with my car along with my friends IPhone.

I have tried powering down and resetting the phone and deleting all phones in the car radio.

I updated to Android 4.4.2 in May and I do believe this is the first time I have tried to pair after updating the OS. Could this be the reason?

RAZR M
Android 4.4.2
Build#: KDA20.62-10.1

2011 Corolla
Bluetooth Ver. 1.2
A2DP Ver. 1.0



Anybody have any ideas?

 

[teddyearp]

Welcome to the site :hello:

It sounds like you have done everything if I read correctly. You have deleted the phone from you car radio, have you deleted all bluetooth connections from the phone as well and start over as if brand new?

It sounds like you have, but just checking. I don't want to blame the KitKat update for this, after all it was working fine until you tried this different type of pairing right?

I'll monitor this thread for your answers if if no-one else helps, I'll put out a call to others that know a lot more about bluetooth pairing to cars than I do.

good luck

 

[doncas]

Yes, I deleted all Bluetooth connections from the phone and tried to pair as if from scratch.

The phone was definitely working after the KitKat upgrade but it was already paired with the car. This is the first time I have tried to pair with the car since the Kitkat upgrade.

 

[Unforgiven]

I have mine connected for both media and phones. I can go under Settings | Bluetooth and hit the menu icon to the right of my car connection. Make sure inside of there you have both Phone Audio and Media Audio clicked.

 

[doncas]

Unforgiven,

I believe I would need to be paired with the car to do that. I cannot pair with the car anymore.

 

[LDrifta]

Are you just unable to scan for the device now or will they just not connect at all? I had a similar issue with my pioneer head unit, had to delete the device from my stereo and re scan/connect to the device.. if that dont work try clearing the bluetooth data from device in settings/application manager and reboot

 

[doncas]

LDrifta,
My radio is a factory installed unit not aftermarket. I followed the instructions of the radio and deleted all cell phones and Bluetooth audio players.

I cannot pair my phone to my car radio. The car radio shows up on my phone and when I select the car radio on my phone to pair the car radio indicates that it is "unable to pair with phone". My phone indicates "cannot communicate with car multimedia" which is the name of the car radio.

As I mentioned in my original post I just started havung issues affer upgdading to the 4.4.2 OS. Apparently there are issues with WiFi and Bluetooth connectivity on certainty phones after the KitKat update.

I am close to getting a new phone from my provider since nobody can identify the problem.

 

[Thom]

I have to ask ... did you do a Factory Data Reset after upgrading to 4.4.2?

... Thom

 

[doncas]

So, after spending over an hour on the phone with Verizon and Toyota and trying all recommended fixes, including a factory reset of the phone, I still could not pair with my car.

Verizon agreed to send me a replacement phone. I received the phone, same model with 4.4.2 OS (same build number) and the phone paired fine with my car.

I'm assuming that there was an error during the update to 4.4.2 on my old phone.

Thanks to everyone.

 

[teddyearp]

Nice. Thanks for reporting back.