Need Help..PleaseeSupport


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  1. BlueMuscles

    BlueMuscles Well-Known Member This Topic's Starter

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    I'm getting a "Connect" phone Tuesday in the mail because my
    "Indulge" screen doesn't work on the first 3rd leftside of screen from top to bottom.

    I need to get all my pictures and videos off the "indulge" but when I hook up my "indulge" to my laptop I can't get acces to the pictures and videos.

    It starts charging but for some reason I can't get access to my files. I check my laptop to see if it is showing up but it isn't.

    What am I doing wrong ?

    Thanks !
     

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  2. pcgamer

    pcgamer Well-Known Member

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    You enable USB debugging?
     
  3. BlueMuscles

    BlueMuscles Well-Known Member This Topic's Starter

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    I'm an idiot !

    I had my phone plugged into my extension outlet under my desk and thought it was plugged into my laptop USB.

    I tend to change from laptop to extension depending upon if I'm in
    a hurry or not to charge my phone.

    Pcgamer...thanks for taking the time to respond..appreciate it :)

    PS: Phone arrived today with no sim card. I have to insert sim card from broken phone.

    Does this mean I don't have to bother to save anything on my old phone to
    my laptop ?

    Thanks again .
     
  4. pcgamer

    pcgamer Well-Known Member

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    Just put the sim from your old phone and put it into your connect. And idk if saving will matter, its a whole new phone.
     
    BlueMuscles likes this.
  5. BlueMuscles

    BlueMuscles Well-Known Member This Topic's Starter

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    SIM card from old phone (indulge) is too big to
    fit into the new connect phone.


    So now what do I do ?

    Thanks
     
  6. pcgamer

    pcgamer Well-Known Member

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    You'd probably have to go to the store and have them supply a some card that will fit the connect.
     
  7. confed

    confed Well-Known Member

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    indulge doesnt even have a SIM card.

    Are you talking about the SD card or the UICC card?
     
  8. pcgamer

    pcgamer Well-Known Member

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    It needs a sim for 4g service
     
  9. mrpnut

    mrpnut THE WORLD IS YOURS VIP Member

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    You can buy a uicc card from the cooperate store there $5 dollars;)
     

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