Okay, just like the one ring, this is the one thread to rule all info about if/when Rogers will give you an HTC Magic because you have an HTC Dream.
PLEASE stop asking about it in other threads. Check here. as soon as the latest info is known, it will be posted here, probably by Mary her self.
For the record, here is the latest as of March 24, 2010
The Dream to Magic upgrade is OVER, DONE, GONE, FINISHED, however some people in this thread have had some success since the official end getting the upgrade.
If you call and ask a Rogers CSR you will likely get many different answers because they have NO clue, and very little training.
The following is NOT true:
1. It is NOT true that the Dream to Magic upgrade was/is because of the 911 bug.
2. It is NOT true that the upgrade has been canceled because the bug has been fixed.
3. It is NOT true that you have to pay anything.
4. It is NOT true that you have to send in your Dream.
If a CSR or rep from the Office of the President (OotP) tells you any of the above, he/she is either ignorant or lying, but either way, wrong.
The following is TRUE:
1. To qualify for the upgrade, you must have purchased your HTC Dream from Rogers WITH a 3 year data contract prior to Dec 31, 2009.
2. You do NOT have to pay ANYTHING! Zip, Zero, Zilch, Nada, Bupkiss!
3. You do NOT have to send back your Dream. You get to KEEP IT!
These are facts as confirmed by Rogers Mary. The BEST thing you can do when you call is ask them FIRST to look in your account for a note about your HTC Dream phone and the upgrade. RogersMary says everyone who qualifies will have a note on their account. If you just call up and ask about the "Dream Upgrade" or the "Magic Upgrade" you will probably just confuse them. If a Rogers CSR tried to tell you she does not exist or is not a Rogers employee, I can confirm that she is. Her official title is:
Mary Pretotto
Manager, Social Media Monitoring & Engagement
Rogers Communications Inc.
No, I will NOT post her email address or phone number. You can contact her via Twitter at Mary @ Rogers (RogersMary) on Twitter
PLEASE stop asking about it in other threads. Check here. as soon as the latest info is known, it will be posted here, probably by Mary her self.
For the record, here is the latest as of March 24, 2010
The Dream to Magic upgrade is OVER, DONE, GONE, FINISHED, however some people in this thread have had some success since the official end getting the upgrade.
If you call and ask a Rogers CSR you will likely get many different answers because they have NO clue, and very little training.
The following is NOT true:
1. It is NOT true that the Dream to Magic upgrade was/is because of the 911 bug.
2. It is NOT true that the upgrade has been canceled because the bug has been fixed.
3. It is NOT true that you have to pay anything.
4. It is NOT true that you have to send in your Dream.
If a CSR or rep from the Office of the President (OotP) tells you any of the above, he/she is either ignorant or lying, but either way, wrong.
The following is TRUE:
1. To qualify for the upgrade, you must have purchased your HTC Dream from Rogers WITH a 3 year data contract prior to Dec 31, 2009.
2. You do NOT have to pay ANYTHING! Zip, Zero, Zilch, Nada, Bupkiss!
3. You do NOT have to send back your Dream. You get to KEEP IT!
These are facts as confirmed by Rogers Mary. The BEST thing you can do when you call is ask them FIRST to look in your account for a note about your HTC Dream phone and the upgrade. RogersMary says everyone who qualifies will have a note on their account. If you just call up and ask about the "Dream Upgrade" or the "Magic Upgrade" you will probably just confuse them. If a Rogers CSR tried to tell you she does not exist or is not a Rogers employee, I can confirm that she is. Her official title is:
Mary Pretotto
Manager, Social Media Monitoring & Engagement
Rogers Communications Inc.
No, I will NOT post her email address or phone number. You can contact her via Twitter at Mary @ Rogers (RogersMary) on Twitter