USB sync problem


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  1. sherfield2002

    sherfield2002 Member This Topic's Starter

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    I'm having some problems getting my computer to recognize that I've plugged my Hero in using the USB. All it does is charge the phone, nothing else. I does this with my computer at work too. I want to put some more music on my phone but can't since I can't get my phone recognized by any computer. What can I do?
     

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  2. Kelmar

    Kelmar Done by choice VIP Member

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    2.1 or 1.5?
     
  3. sherfield2002

    sherfield2002 Member This Topic's Starter

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    still on 1.5, cellular south hasn't released 2.1 yet
     
  4. Kelmar

    Kelmar Done by choice VIP Member

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    My power just went out so I can't see the manual.... but have you tried changing the mode from charge only to mount to PC?
     
  5. sherfield2002

    sherfield2002 Member This Topic's Starter

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    how do i do that?
     
  6. Kelmar

    Kelmar Done by choice VIP Member

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    Slide the notification bar down.

    Should have an option to click on something to mount to the computer IIRC.
     
  7. sherfield2002

    sherfield2002 Member This Topic's Starter

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    Theres no USB icon on my notification bar. That's why I'm having trouble.
     
  8. Kelmar

    Kelmar Done by choice VIP Member

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    Not even when you slide it down?

    Let me find a manual online...
     
  9. sherfield2002

    sherfield2002 Member This Topic's Starter

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    not even when its down
     
  10. Kelmar

    Kelmar Done by choice VIP Member

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  11. sherfield2002

    sherfield2002 Member This Topic's Starter

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    I can't follow the steps in the manual because there's no icon in the notification bar.

    Yes the SD card is in the phone.
     
  12. Kelmar

    Kelmar Done by choice VIP Member

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    Try rebooting and see if it shows up.
     
  13. sherfield2002

    sherfield2002 Member This Topic's Starter

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    Same thing. It just starts charging, nothing in the bar.
     
  14. Kelmar

    Kelmar Done by choice VIP Member

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    Is there anything on the SD card that you need? If not, try formatting it from the phone.
     
  15. sherfield2002

    sherfield2002 Member This Topic's Starter

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    same thing, just now no pics or music on my phone
     
  16. Kelmar

    Kelmar Done by choice VIP Member

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    Only other thing I can POSSIBLY think of is to take the SD card out of the phone and reseat it.

    If that doesn't work, I'm not sure what to tell you.


    Perhaps some others have ideas.
     
  17. sherfield2002

    sherfield2002 Member This Topic's Starter

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    didn't work either
     
  18. ronbien

    ronbien Well-Known Member

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  19. sherfield2002

    sherfield2002 Member This Topic's Starter

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    This didn't help either. I don't think it's a computer issue since I have this problem with multiple computers. I think it's a phone problem, but I have no idea what it is.
     
  20. Kelmar

    Kelmar Done by choice VIP Member

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    At this point it would still be covered under manufacturer warranty....
     
  21. kellysa111

    kellysa111 Well-Known Member

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    I have the same problem except I'm using the 2.1.
     

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