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Help Data Call Failure Error 67, I don't need hotspot!

meshell213

Newbie
Jun 14, 2010
24
1
I returned my perfect working non-defective EVO last week because my friend has a better deal for the monthly cost. So I joined his family plan and returned mine.

Unfortunately, my new EVO are having some problems. My new one has mild light leakage below the menu button. The volume control button is a bit loose, it
 
Rebooting mean turning it off and on rite?
As the matter of fact, I just turn it off and on because I was trying to do the charging trick for my battery. And all of a sudden, the "Data Call Failure Error 67" message just pop up again, and I lost my 3G connection this time after dismiss two instances of this pop up. I tried to turn the phone off and on again, the 3G would't conenct and I uncheck the mobile network and recheck it, and it works for now....

Should I check and recheck the hotspot function? I'm afraid this will bring up more error msg :(
 
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power off by holding the power button until the screen pops up with the options than selecting Power off. turn it back on by holding the power button until it turns on.

you are getting that error because you have no 3G connection. verify that your 3G is enabled. on the top bar to left of the time do you see the 3G icon?
 
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I've read that its usually fixed by a profile update, and failing that, advanced support has to fix it at their end.

FWIW - I'd email Sprint from your account web page and ask what the next step was, rather than waiting on the phone. Mention in your email that you heard on the web that advanced support was required to fix this on their side. If true, you'll probably get through a LOT of red tape without listening to a know-less or elevator music for an hour.

Just a thought.
 
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I received the same error about a week or two ago, and just again today.
The first time I got it I was by the Sprint store so I stopped in and asked, he told me it was a network issue, but not a problem on their end? He wasn't of too much help.
We searched for an update and there weren't any, and then I didn't get the error again until today. My guess is like previously stated it's either a glitch, or they're working on the network.
 
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I also noticed this problem a few days after I checked off the "enable always on mobile data" feature. After I turned it back on, I noticed that I didn't get that error code any longer. A few days later I checked of the "enable always on mobile data" feature again, waited about an hour or two and got the error message again.

So you do not get the error with the "enable always on mobile data" checked or unchecked?
 
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