You have a home phone in 2010? Let me guess, you also have a pager and record player.
Believe it or not I tried that on my cell when it wouldn't activate and it sent me to some automated guy telling me there were no reps available.
Either way, glad to know it's not just me! Then again, after dropping my naked Incredible for the first time today, I added a few scratches to the case (not the screen thank god) and wouldn't have minded a new one.