my htc evo 3 has been acting up and pressing buttons randomly and i need to turn the screen on and off to make it stop and the left side of the phone usually doesn't work and on my keyboard my letter q doesn't work. do you think the digitizer is messed up??
Sounds like it. Try running the line test, as mentioned above.
I just went through digitizer problems. I couldn't even dial into the line test, but luckily the problem was quite apparent and I knew what I was dealing with.
My phone fell from my sweatshirt pocket, when bending over below waist height, onto concrete slab and cracked the digitizer substrate. The screen and glass were fine but the touch sensor was acting crazy since the digitizer receptor panel had broken inside. A bit of a freak accident since I take extra good care of my things.
The left quarter of the screen did not work, including the home key and menu key. The crack must have spider webbed on the bottom to take out both buttons and create a difficult spot to drag the lock icon through on the right. The top of the screen did not work, so I could not pull down notification bar. And there were two hairline dead spots bisecting the middle area, where the cracks had gone straight across the screen. I limped along for a week figuring out different ways to create shortcuts to applications and strategies for typing. All while working around the random presses of the keys from phantom touches. Turning the screen off and back on again helped 'reset' the random erroneous touch gestures for a short period of time, giving a small window to work in before things would get crazy.
I figured out there was a small number of keys I could reach in portrait mode that would register clean, the rest either did not register or mis-fired a different key on the keyboard with it or in place of it. I could reach another number of the keys in landscape mode turned to the left, and if I turned the phone landscape to the right I could get almost all the remaining keys that were blocked by the dead left side of the screen. Only the 'D' key and 'R' key were not functioning no matter which way I rotated the phone - many others were extremely fickle.
I was still able to take calls, the phone even answered all on its own a few times for me (the phantom touches dragged the green accept call button into the lock icon). I was able to furiously send some SMS messages, with only a few typos in them after long battles with the touch screen keyboard. I couldn't use the dialer since the left buttons were in the dead zone, but could still access 'People' so I only needed to select a person to call them. Got on the net a few times, but it is really hard without the home key. I had to hit back and go through every page I had been on until the web application backed out to the home screen.
I had a terrible time with it, but I soldiered through it for a week and a half. With new phones around the corner I thought about using my shoddy phone until June. I couldn't handle it though. I also thought about using the Amazon.com $ .01 sale on Evo's but I would have had to waste an upgrade and why would I waste it with new phones soon? I could have chased a 1 year warranty replacement down from HTC and not told them I dropped the phone, but I would have gotten a refurb. probably and waiting for shipping would be not fun. Opening a new Sprint account just to get a phone I already have didn't seem very cost effective. Searching the classifieds here didn't turn up any temporary Sprint replacement for cheap. And I didn't want to revert back to my old flip phone (Sold my Evo 4G after getting the Evo 3D).
I endured all the hassle because I thought Sprint would charge an arm and a leg ($70-$100+) for a digitizer/screen replacement part + labor (no insurance on my account).
However after backing up my data and resetting the phone to factory configuration and sucking it up and bringing it to a Sprint store, they replaced the screen and digitizer assembly (the assembly is the entire front of the phone) for only $35 and an hour wait! Granted it is more than a penny(/$39/$79 amazon sale), but a good trade off nonetheless since I didn't have to pay too high a price in comparison or waste my upgrade. The phone is not an HTC refurb and I didn't have to wait for shipping. Turned out well in the end. And the best part is I can probably sell the phone (I would disclose that the screen is repaired) after my next upgrade and recoup the $35 repair fee anyway.