Problems setting up email on RAZR

[xGhost09]

I posted this in the RAZR thread but am starting to think this may be a better place.

I can't seem to set up my email on my phone. every time I click to add the account it gets stuck on "retrieving account information" and then I receive a text from verizon that says "VZWPIN:" follow by a bunch of numbers. I have tried shutting the phone off and on. I use two different hotmail accounts, one of which is connected to my google account. Don't really know what to do and don't want to reformat because I literally just did not a week ago. both email accounts worked on my last phone. any suggestions?

 

[9to5cynic]

Did you maybe set up two form authentication? Maybe you have to do something with that PIN that they sent you? Not sure.

 

[xGhost09]

Did you maybe set up two form authentication? Maybe you have to do something with that PIN that they sent you? Not sure.

I was thinking the same thing. I don't know how to check that however. i brought it in to a Verizon store and they took one look at it and said reformat it. I hate the people that work there. He literally didn't look at my account, didn't even go to a computer. He just took one look and said there is nothing they can do. anyone way to check about a double authentication?