Help Virgin Mobile: 8sms MMS not working, but Textra is?

[leviathan]

For some reason 8sms cannot receive pictures or videos unless Textra is the default messaging app. I prefer 8sms over Textra so I would like to solve this problem.

I have already looked at the APN settings for both and they are the same.

 

[jaymzway]

For some reason 8sms cannot receive pictures or videos unless Textra is the default messaging app. I prefer 8sms over Textra so I would like to solve this problem.

I have already looked at the APN settings for both and they are the same.

I have good reason to assume ur phone is rooted ?

Next is what I done was grabbed from my back up under apps the mms.apk & SMS.apk n replaced it with the one that in there n now it works

By hitting thanks if this helped you will also help others in your situation so please help me help others

 

[leviathan]

I have good reason to assume ur phone is rooted ?

Next is what I done was grabbed from my back up under apps the mms.apk & SMS.apk n replaced it with the one that in there n now it works

By hitting thanks if this helped you will also help others in your situation so please help me help others

Yes I'm rooted.

I'm sorry but I didn't understand the rest of your post.

 

[jaymzway]

Sorry due to my car accident i split my lense in my left eye so trying to type from a gals3 screen im sure mistakes will take place
Hope this helps more

I made a backup of my stock
MMS.apk that's the Multimedia Messaging Service program

And my
SMS.apk that's the
Short Messaging Services program

I pasted them both into my SD ext card then installed and choosed to replace the exsiting ones that was installed by the rom I installed

I hope this helps out if it does please hit the thank you button by doing this it helps others to get assurance that they r getting proper help.

 

[leviathan]

Sorry due to my car accident i split my lense in my left eye so trying to type from a gals3 screen im sure mistakes will take place
Hope this helps more

I made a backup of my stock
MMS.apk that's the Multimedia Messaging Service program

And my
SMS.apk that's the
Short Messaging Services program

I pasted them both into my SD ext card then installed and choosed to replace the exsiting ones that was installed by the rom I installed

I hope this helps out if it does please hit the thank you button by doing this it helps others to get assurance that they r getting proper help.

Sorry to hear about your accident

I already have the stock SMS/MMS apps on the phone however. I'm trying to use the app 8sms. When I receive an MMS on 8sms I cannot download it but if I use Textra it downloads fine. As far as I can tell the settings are the same. I prefer 8sms greatly to Textra though.

 

[jaymzway]

I consider this post solved
means that I haven't heard back from you thank you very much good sir and have a good day..


Ok good sir I have done more research on this topic and this is what I have come back with
Have you seen this before ----->MMS Settings | 8sms
has it worked for you?

and have you also tried updating your prl and profile in the settings of your phone?

next make sure you write down your existing current settings before going---> here Virgin Mobile APN Settings (USA)are what should be the proper settings for your phone and device.

Also added here for you to know as well
If you get the message Can't send message right now. Too many unsent multimedia messages, you have too many unsent (or failed to be sent) mms messages.

If there are too many mms messages waiting to be sent (or failed to be sent), then 8sms won't allow you to send any new mms messages. This is to avoid clogging up the queue.

This restriction will occur when the total size of all the unsent messages is more than four times the mms message size limit. With default settings, this happens when there are more than 1.2 megabytes worth of unsent messages.

To fix this issue, find any unsent mms messages and delete them. To delete a message, long press on it and select Delete.

MMS message size too large
Most network providers have a standard maximum mms message size limit of 300 kilobytes. If the mms message you are sending is too large, it may be rejected by the network.

To adjust the message size limit in 8sms, see Settings

 

[leviathan]

Sorry for the late response and thank you for all the time you put into this but I've tried all of that already. I can send MMS just fine but I cannot download them with 8sms. I don't understand how I can download MMS with Textra but not 8sms with the same settings

 

[jaymzway]

Sorry for the late response and thank you for all the time you put into this but I've tried all of that already. I can send MMS just fine but I cannot download them with 8sms. I don't understand how I can download MMS with Textra but not 8sms with the same settings

I am sorry this hasnt work for you
Does it show any errors when sending or receiving. If so are u able to take pictures of it. Sometime seeing could also help

Have u tried uninstalling the program keep in mind u may loose you txt n pics if you dont back them up you may want to before doing this next step is get the latest ver of SMS backup from play store n do a back up and choose to send by email of ur texts n pics .

Then uninstall m8 and try to get the latest ver of m8 from play store
And before doing a new install of m8 I would load ur phone into recovery and do a dalvik cache wipe and also wipe system cache as well so it clears the new settings out of your system for the new settings to take effect when you install the latest over of m8 let me know if you need help doing anything mentioned

Its never a problem to the extent I will go to help as for I enjoy helping others.
I thank you for being patient as you've been its been great pleasure working with you over your situation. I will like to return that back to you by resolving ur issues with ur phone.

At a point I feel as if I can't help you resolve. I will ask from higher knowledge if they could further assist you in your repairs.

 

[jaymzway]

I voted excellence to leviathan
for being easy to work with please if anyone has more on this topic please do so
as for I have ran out of options over this topic and would like to see this person's issues resolved.

message to leviathan
I have put in a favor of request from the higher up's on this topic
that will and could help both of us to point you in the rite direction
please forgive me as for I have found myself semi stumped over your situation.
and would like to apply accuracy and professional to your topic...

someone will be here shortly thank you for your time that you have invested into me... it means allot that you have done so in return I would only like to provide you with the same courtesy

As a note to anyone that can help:
I have also tried to gain knowledge over the program by installing on my phone as a added point of view to better understand the issues but yet have found the issues and where it lies upon...

 

[Mikestony]

I'm not familiar with 8sms, but why do you have Textra installed also?
Isn't Textra another sms/mms app?
I realize that you stated in your first post that 8sms will not work without Textra. Do you get an error message stating so?

Usage (Android 4.3 and earlier)
8sms has two modes: default and Stand-alone mode.
In default mode, please do not disable or remove the messaging app that came with your device as that is still required to receive sms and mms messages. Instead, Turn off notifications for the messaging app that came with your device. Then you won't get two sets of notifications.
In Stand-alone mode, please disable or remove the messaging app that came with your device otherwise every new message will be stored twice.

Usage (Android 4.4 and later)
Please install and make 8sms your default sms app.
If you have a lot of old sms messages, it may take a few minutes for 8sms to load conversations the first time.

and this:
Can't send or receive mms | 8sms

Does your rom have Textra as the default app or are you running stock/rooted?

 

[jaymzway]

I'm not familiar with 8sms, but why do you have Textra installed also?
Isn't Textra another sms/mms app?
I realize that you stated in your first post that 8sms will not work without Textra. Do you get an error message stating so?



and this:
Can't send or receive mms | 8sms

Does your rom have Textra as the default app or are you running stock/rooted?

excellent I now think I know where the problems lay and I should have asked if they still had original sms mms still installed on their system sometimes I miss things along the way.

Thank you for your assistance Sir Mod Mikestony for pointing that out to us
I now feel strongly that we can get this nice person back on track from what you have been able to provide us with ..

 

[leviathan]

I am sorry this hasnt work for you
Does it show any errors when sending or receiving. If so are u able to take pictures of it. Sometime seeing could also help

Have u tried uninstalling the program keep in mind u may loose you txt n pics if you dont back them up you may want to before doing this next step is get the latest ver of SMS backup from play store n do a back up and choose to send by email of ur texts n pics .

Then uninstall m8 and try to get the latest ver of m8 from play store
And before doing a new install of m8 I would load ur phone into recovery and do a dalvik cache wipe and also wipe system cache as well so it clears the new settings out of your system for the new settings to take effect when you install the latest over of m8 let me know if you need help doing anything mentioned

Its never a problem to the extent I will go to help as for I enjoy helping others.
I thank you for being patient as you've been its been great pleasure working with you over your situation. I will like to return that back to you by resolving ur issues with ur phone.

At a point I feel as if I can't help you resolve. I will ask from higher knowledge if they could further assist you in your repairs.

Did all of this, too. I had to wipe my phone to rollback to an earlier firmware.

I voted excellence to leviathan
for being easy to work with please if anyone has more on this topic please do so
as for I have ran out of options over this topic and would like to see this person's issues resolved.

message to leviathan
I have put in a favor of request from the higher up's on this topic
that will and could help both of us to point you in the rite direction
please forgive me as for I have found myself semi stumped over your situation.
and would like to apply accuracy and professional to your topic...

someone will be here shortly thank you for your time that you have invested into me... it means allot that you have done so in return I would only like to provide you with the same courtesy

As a note to anyone that can help:
I have also tried to gain knowledge over the program by installing on my phone as a added point of view to better understand the issues but yet have found the issues and where it lies upon...

Thank you for all of your help

I'm not familiar with 8sms, but why do you have Textra installed also?
Isn't Textra another sms/mms app?
I realize that you stated in your first post that 8sms will not work without Textra. Do you get an error message stating so?



and this:
Can't send or receive mms | 8sms

Does your rom have Textra as the default app or are you running stock/rooted?

I installed Textra after 8sms would not work. I have emailed with a developer of 8sms and he could not find the issue either :\

12-20 09:59:10.487 E/8sms/Mms:transaction(2939): Url: http://rstnmmsc.vmobl.com:8088/ammsc/?APgTUKToFbxwe3XIT
12-20 09:59:10.487 E/8sms/Mms:transaction(2939): HTTP error: Authorization Required
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): java.io.IOException: HTTP error: Authorization Required
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.HttpUtils.handleHttpConnectionException(HttpUtils.java:296)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.HttpUtils.httpConnection(HttpUtils.java:282)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.Transaction.getPdu(Transaction.java:243)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.RetrieveTransaction.run(RetrieveTransaction.java:139)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at java.lang.Thread.run(Thread.java:841)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): Caused by: java.io.IOException: HTTP error: Authorization Required
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.HttpUtils.httpConnection(HttpUtils.java:205)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): ... 3 more
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): MMS pdu is NULL
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): Retrieval failed.

is the logcat of when I try to receive an MMS using 8sms (I think)

 

[jaymzway]

Did all of this, too. I had to wipe my phone to rollback to an earlier firmware.



Thank you for all of your help



I installed Textra after 8sms would not work. I have emailed with a developer of 8sms and he could not find the issue either :\

12-20 09:59:10.487 E/8sms/Mms:transaction(2939): Url: http://rstnmmsc.vmobl.com:8088/ammsc/?APgTUKToFbxwe3XIT
12-20 09:59:10.487 E/8sms/Mms:transaction(2939): HTTP error: Authorization Required
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): java.io.IOException: HTTP error: Authorization Required
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.HttpUtils.handleHttpConnectionException(HttpUtils.java:296)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.HttpUtils.httpConnection(HttpUtils.java:282)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.Transaction.getPdu(Transaction.java:243)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.RetrieveTransaction.run(RetrieveTransaction.java:139)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at java.lang.Thread.run(Thread.java:841)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): Caused by: java.io.IOException: HTTP error: Authorization Required
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): at com.thinkleft.eightyeightsms.mms.transaction.HttpUtils.httpConnection(HttpUtils.java:205)
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): ... 3 more
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): MMS pdu is NULL
12-20 09:59:10.487 E/8sms/RetrieveTransacti(2939): Retrieval failed.

is the logcat of when I try to receive an MMS using 8sms (I think)

Hi and thank you for coming back
as Sounds to me to be a compatibility issue with the firmware that you was on was either not accepting and or understanding and or with that firmware you was on was caused by your provider blocking those commands to your phone as for they want you to use what comes with the phone for advertising purposes and or as to some want you to only run certain software due to user ratings so we don't go around downing a provider.
Then again certain firmware being under developed before being sent to us as a update could work on some but not all phones.
I hope this will help understand some things about as to why.