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Help Galaxy S10+ NO NOTIFICATION SOUND OR POP UP!

Josh Kasten

Lurker
Jul 22, 2019
2
0
I previously had a galaxy S9+ and it randomly stopped showing notifications or playing the sound for them. The only indication is the screen waking up so unless I am looking at the phone when I get a text, facebook message, email, voicemail, etc I won't know about it. We switched from sprint to at&t and got upgrades so now I have a galaxy S10+. I thought this would fix the issue but even with the new phone, the problem persists. The notification settings are turned on and I have tried all fixes from the first 2 pages of google when looking up the issue and tech support was no help. Does anyone know how to fix this?
 
What happens if you run the phone in safe mode? If notifications work that would mean that the problem is one of the apps you've installed (which safe mode disables), in which case it's then a matter of identifying which.

Turning on safe mode did work. But how do I find what app is causing it without just uninstalling/disabling all of them and reinstalling/re-enabling them 1 at a time and having someone message me after each 1?
 

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I don't know because I've not encountered this before. But it's not a common problem so you can probably exclude big name apps (your Facebook's or whatever). If you have any app that is intended to customise notifications in any way that would be a good place to start. If you have something forwarding notifications to a wearable, or a car app, something that sets a do not disturb mode (possibly including calendar apps?) - I'm just trying to think of things that might want to manage notifications, which would therefore be able to interfere with these for other apps. Certainly anything with the android permission ACCESS_NOTIFICATION_POLICY would be worth trying, but it may not be as simple and obvious as that (btw I used an app called Addons Detector to check what apps have what permissions in order to spot that one - I don't have them all memorised!).
 
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