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Support anonymous symbol

Discussion in 'Android Devices' started by NOURLOUTFY, Jul 27, 2013.

  1. NOURLOUTFY

    NOURLOUTFY Lurker
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    dear all
    i have problem with my galaxy note 2 GT-N7100
    can any body help how i can fix this problem since this sign appear i can't make any phone calls or access internet ... he can't read the sim card .. i tried another micro sim of my friends but also it doesn't work
    thanks alot
    the sign i'm talking about is surrounded with black circle and it is beside the battery sign
    thanks again
     

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  2. dustwun77

    dustwun77 Endeavor to Persevere :)
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    Hello, and welcome to AF!

    I don't have that phone, but I am reading about it in here because I am thinking about getting one.

    I don't know what that symbol is, but i do know that some phones have power savings modes that restrict functionality when the battery runs low.

    Until someone comes up with something more specific, you might consider that a possibility.
     
  3. Frisco

    Frisco =Luceat Lux Vestra=
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    That's the "no data connection" symbol.

    It can appear for several reasons, including a local data carrier outage, carrier tower out of range, malfunctioning or corrupted SIM card, data plan ended, etc.

    You've tested for the SIM card issue, so the next step would be to contact your provider and tell them what is happening.

    Sometimes a factory data reset ("hard reset") resolves those issues, but before doing that I'd contact the carrier. ;)
     
  4. vosg

    vosg Android Expert
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    Check if airplane mode is off.
     
  5. Gti fly

    Gti fly Well-Known Member
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    Check the simcard is inserted correctly, and also check the phone simcard slot to see if any of the phone's metal contacts are damaged, and therefore can't read the sim properly..
     
  6. NOURLOUTFY

    NOURLOUTFY Lurker
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    i want to thank every body how tried to help ... tomorrow i try to go to repair shop and hope it is something simple
    because i have only used this for phone 48 hour :(
    thanks once again
     
    dustwun77 likes this.

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