I'm not
dissatisfied, but I am
unsatisfied. There are just so many minor issues that add up, and for $440 ($199+($10*24 months)) it's just really hard to justify.
1. The big one: TERRIBLE WiFi reception. I leave BlueTooth off, but that does nothing to help my WiFi. I get almost no reception in places where my laptop reception is excellent. It's not just the indicator either, the reception is actually very bad - to the point where it's faster for me to use 3G.
2. The newly discovered one: I was downright astounded to see Chris Pirillo's comparison between the iPhone 4 camera and the EVO camera. The video quality is sub-par, and the audio quality is HORRENDOUS. If you haven't seen it, look here:
YouTube - iPhone 4 vs Evo Mash Up
3. Screen separation. I don't mind the light leakage, but the screen separation indicates a generally poor build quality. I worry about dust getting under the screen, and it has a negative impact on the tactile experience of the device. Running my finger off the top or sides of the screen feels nice. Running my finger off the bottom feels jarring.
4. 30fps limit. At least with this one I trust there will be a software update eventually, but it's a frustration.
5. Grounding issues. For the amount of money I've paid and am expected to continue to pay for this device, I should be able to use it in a car dock without worrying about whether the screen will correctly interpret my touch input.
6. Unusable FM radio. I've heard this uses the same chip as the WiFi, which would make sense since neither work for me. No matter what I do (different headphones, etc), I can only get one radio station. This, despite the fact that I live only a mile away from a radio tower for a different radio station.
7. I don't even get 4G in my neighborhood. I take issue with the $10 fee in general, but I'd be more accepting of it if I were actually getting something extra for it. I at least live
near a 4G market, so I get to use it when I drive an hour into the city. Unfortunately, that's not where I spend most of my time.
8. Battery life. This is actually the least important issue for me. If the above issues didn't exist, I wouldn't even care about the battery life. Instead, it's just one more slightly negative experience to add on top of all the other slightly negative experiences. Put them all together, and it makes it a real challenge to be happy with this phone.
If I were the only one effected by my decision, I'd probably return my Evo. Unfortunately for me, my girlfriend is easier to please and she is very happy with hers. She's also coming to Evo from using a flip phone, so she's just happy to be able to use the internet and apps on her phone in the first place. I have more experience with smart phones, so I'm a little harder to please. Even so, the option is still in the back of my mind and I'm ready to have a serious discussion with her about why we should return our phones and go with the Droid X if it seems HTC won't be retroactively addressing these issues.