I noticed my connection speed lagging a few weeks back, then around the first of the month it was fine again. Then I stumbled across an article on how verizon will throttle users using too much data. I then proceeded to download NetCounter to see how much data I was using.
Being laid off and having no home internet I use my phone alot. As I'm on an unlimited plan I wasn't concerned. Over the past 7 days I've used 2gb using the phone as normal, I don't teether, and hardly watch any sreaming content. That puts me around 8gb for the month, which means I will have my services held back by Verizon.
This is unacceptable. I signed an unlimited contract. Not an unlimited until 5gb contract, not a different speed once you reach your quota contract. Never was I told about this when they were trying to get me to switch from t mobile. I'm sure there was probably some fine print somewhere amoung the 12 pages I was supposed to read and sign, but I feel duped.
Can I get out of my contract?? Im closing in on one year since I switched and I think I want out, even if it means giving up a great phone.
Being laid off and having no home internet I use my phone alot. As I'm on an unlimited plan I wasn't concerned. Over the past 7 days I've used 2gb using the phone as normal, I don't teether, and hardly watch any sreaming content. That puts me around 8gb for the month, which means I will have my services held back by Verizon.
This is unacceptable. I signed an unlimited contract. Not an unlimited until 5gb contract, not a different speed once you reach your quota contract. Never was I told about this when they were trying to get me to switch from t mobile. I'm sure there was probably some fine print somewhere amoung the 12 pages I was supposed to read and sign, but I feel duped.
Can I get out of my contract?? Im closing in on one year since I switched and I think I want out, even if it means giving up a great phone.