General Before Purchasing Galaxy S Consider This

I don't really think anybody needs this warning.

Obviously we all want 2.2 and later OS iterations, but it would be naive to purchase this phone on the basis that it'll get them.

I've pre-ordered on the basis that I like how this handset is now, and it offers something important to me that 2.2/other handsets don't - DivX/XVid/mkv support, a Super AMOLED screen, a better GPU, and the best Android SQ in a handset to date.

 

Fair enough. Samsung really has to lift its game with post-sales support, they have burnt so many people who won't go near them anymore, in the long run thats going to hurt their business significantly...

 

Personally I believe that the 2.2 will come to the Galaxy S but anything above 2.2 will be a fantasy for Galaxy S users, but if Samsung manages to screw up a lot of customers on the Galaxy S by not giving it alteast 2.2 then it would be bye bye Samsung for a LOT of customers.

Still even if Samsung will officially announce that Galaxy S would be only a 2.1 device, id still buy it though, Im really sick and tired of Nokia and Symbian^1

 

I rarely keep a phone more than a year or year and a half anyway.

 

I rarely keep a phone longer than 3months, so hardly a problem for me either

 

Theres a samsung rep at the cnet forums if anyone wants to pester her over this. I remember a bunch of people, myself included, complained about one of the plasma tvs and she was very helpful in getting us help. She took my info and samsung called me and refunded me. I'm not sure she can help with the phones, but its worth a try. I'm guessing thats a good way to get samsungs attention or at least see if she can dig around and find out if samsung plans to support the galaxy s beyond 2.2.

You could also send out a mass email to samsung asking specifically if they are, to encourage them that it is a major selling point and impacts our decisions to purchase this phone and future phones from them.

Again, can't hurt.

EDIT: I went ahead and posted on cnet. Not even sure I want the phone, but whatever. lol

 

I'm the same way lately, maybe i'll keep one for 6 months...but its almost like a girlfriend, at some point i'd like to settle down or at least have a lasting relationship

 

I wish all you Galaxy S supporters luck. Remember the Behold 2 was released after the 2.0 SDK was and all we Behold owners are just getting 1.6 in June... Only thing that has been said so far on who is getting Froyo is any HTC phones that come out this year, but hey best of luck to you.

 

from GSMarena..

The largest Super AMOLED display in business is a great feat but the Samsung I9000 Galaxy S won’t stop there. The slim-fit case has room for a 1GHz processor and a 5 megapixel camera with HD video recording, while the Android 2.1 (

 

and some poster was also claiming that samsung will give 3 software updates ...

2.1 - stock when shipped
2.2 - shortly after
then whatever next OS upgarde available (gingerbread?)

hope so!

 

I am only wary of this phone because I have a samsung instinct and it's AWFUL!! so it makes me worry about the quality of other samsung phones, even their updates for the web browser just made it worse so I don't really trust them.

 

this phone will get gingerbread and you know it

 

It most likely will until sammy will release its next flag ship, my predictions is that we get 2.2, ginger and whatever is next. And that would be enough for sammy to probably make another 4-5" display mobile phone with over engineered specs that will turn the galaxy S into a prehistoric device.

 

^ most likely, it will still be supported after gingerbread..

let's hope so at least

 

I don't doubt the OP in any of the material he's posted. It's plain honest facts and I commend him in bringing to the attention of our users here.

There is one other point to consider though that may make some of what the OP kindly mentions and that is a question of timing.....

The i9000 is being released right bang at the same time as when Froyo is announced.
This means the general consumer is going to want any new phone to have the latest tech and if he finds his machine is fitted with an older version he/she is going to question whether or not do they need the i9000 and instead wait or go elsewhere.

As bad as Samsung are to their customer base they will know this and I feel quite confident what will happen is any new phones of immediate sales (as in now) will get 2.1 but as soon as Froyo is out proceeding phones will be fitted with Froyo which in turn would pass down as an update for phones already sold.

They are marketing this phone as a mammoth improvement over existing phones so it makes perfect sense to ensure whilst it is being sold in great numbers it retains the best that technology can offer.

 

i agree with the OP as well..

they should sue samsung!

so to us who will be getting this device... if ever samsung intends to abandon this device after launch, we should make actions too.

 

Don't forget though... in order to make any official action you will first need written or verbal proof from Samsung on any intent that has not been undertaken.

 

oh well..

i might as well just get a new phone after 6 months of playing with it and save myself all the trouble hehe, that is if they choose not to update it after 6 months..

 

As much as it pains me to say this.... this is exactly what I will most probably be doing.

I am very strong though on principles so I do hope Samsung do come through.

 

I dont upgrade my phone to often, it would be a bonus for me if the Galaxy S moves above 2.2

 

Maybe it's just me, but I find it difficult to follow the logic of this arguement. We are talking about a phone, not yet released, and complaining about what the manufacturer may or may not provide in software updates in months to come.
I spent considerably more on a computer, and I have never had a call to say "windows 7 is out now, would you like a free upgrade?", I also drive a Jaguar 2.7 Lt Diesel, there is now a 3.0lt Diesel but Jaguar have not contacted me to offer to upgrade my engine to the latest spec.

Surely when buying anything, you decide on the parameters that are essential, then the things that would be nice, and decide on the product that is nearest to meeting all your needs, and buy that. No matter what you buy, you cannot guarantee that it will be future-proof.

To berate a company that is producing millions of units for world wide sales, because it doesn't happen to do exactly what you want, is a little bit presumptious.

If I buy a Galaxy S, it will be because of what it is, and where it stacks up against the competition NOW, not because of what might happen in the future.

 

i think samsung will change their game, its the first time they are going to have a best seller and with android, if it does anywhere as near as good as the desire which it should then they will have to do more to support it.

personally i think all previous samsung fones were mediocre and so could understand the lack of support.

it will certainly be good enough for the next 18 months and im sure this beast will be rooted bring it on!