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big helo please bootloop

Discussion in 'Android Devices' started by orennat, Nov 29, 2019.

  1. orennat

    orennat Newbie
    Thread Starter

    hi, i just wanted to reset my phone to zero and when i did it the phone start to bootloop, i tried to do factory reset and it didnt work, what can i do? i pussdown factory reset then pressed yes then i pressed reboot system...at start its said running apps, then i start using the phone accepet all agrrement and then it bootloop agian, so even factory reset didnt work, so what can i do now? please
     


  2. electricpete

    electricpete Android Expert

    when you are accepting the agreements, does it ask you to log back into your gmail account? and did you use the same gmail account that was originally on the phone prior to reset?

    Unless you properly removed the gmail account prior to factory reset, it won't let you back in until you have logged back on with that same gmail. That feature is for theft protection (so thief can't factory reset your phone and use it himself)
     
  3. orennat

    orennat Newbie
    Thread Starter

    no, it dosnt get to the gmail. after start, and accepting the agreements its just bootloop again, i tried again factory reset and still, dosnt work still do bootloop, even when im in safe mode he bootlooping
     
  4. James L

    James L Android Expert

    Flash the stock firmware.
     
    ocnbrze and Jfalls63 like this.
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    just curious as to what you mean by this statement:"i just wanted to reset my phone to zero"????

    is the phone rooted?
     

Samsung Galaxy S9 Forum

The Samsung Galaxy S9 release date was March 2018. Features and Specs include a 5.8" screen, 12MP camera, 4GB RAM, Exynos 9810 processor, and 3000mAh battery.

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