I recently got the T01 Truly Wireless Earbuds, and they were working fine with my Galaxy J3 until a day ago. They connect just fine to the phone, but will not play audio. It will basically be mute, even if I have the volume all the way up. I've tested the earphones with other devices and they work, so I know it's an issue with the phone. I've paired and unpaired, restarted my phone, and reset network settings, but nothing solves my issue. If the issue requires me to factory reset, I'll just suck it up and get a new phone, but I want to see if I can solve this issue before it comes to that. I have sought out general advice for Bluetooth and Samsung/Android but I've had no luck. Any advice?