Hi,
When my Moto Z is lying flat, on a table for example, it will not accept swipe input. That is, I cannot swipe left or right to a different page, or pull down the menu from the top. It just opens the app where my finger is trying to swipe, as though I selected the app instead of swiping the screen. This means it isn't functional if I am not holding it in one hand and swiping with the other. Any ideas why this is happening?
The other thing is that it does not recognize stylus input. My stylus works with previous phones, on my Asus tablet, and on my Surface Pro, but not on this phone.
Verizon had previously replaced my original Moto Z with this one, which is a refurbished phone. I don't think I had these problems with the original phone.
Do you think it is a problem with the phone, or is there some setting for the screen that needs adjusting?
Motorola Moto Z (Verizon)
Oreo 8.0
When my Moto Z is lying flat, on a table for example, it will not accept swipe input. That is, I cannot swipe left or right to a different page, or pull down the menu from the top. It just opens the app where my finger is trying to swipe, as though I selected the app instead of swiping the screen. This means it isn't functional if I am not holding it in one hand and swiping with the other. Any ideas why this is happening?
The other thing is that it does not recognize stylus input. My stylus works with previous phones, on my Asus tablet, and on my Surface Pro, but not on this phone.
Verizon had previously replaced my original Moto Z with this one, which is a refurbished phone. I don't think I had these problems with the original phone.
Do you think it is a problem with the phone, or is there some setting for the screen that needs adjusting?
Motorola Moto Z (Verizon)
Oreo 8.0