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Cricket update messed up my phone

Discussion in 'Android Help' started by willsp28, Jul 8, 2020.

  1. willsp28

    willsp28 Well-Known Member
    Thread Starter

    They said I would need to buy a new sim,which is fine but id like to know that a new sim would solve the problem
     


  2. willsp28

    willsp28 Well-Known Member
    Thread Starter

    Should I try to wipe it and reinstall firmware?
     

    Attached Files:

  3. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    I think the best thing would be to stop in a Cricket store and have them do it for you.
     
  4. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
    Moderator

    No don't wipe anything, Like I mentioned, go to a Cricket store, and have them check the phone, one of the agents there can check your phone with their SIM, to see if your card is defective. They can even check your SAIM and see if it is defective. That's the easiest and quickest way.

    Also to make sure, your SIM has worked on this phone prior to the update, Correct ??
     
  5. TimPaige

    TimPaige Lurker

    sometimes, these agents are npt so qualified to check all these
     
  6. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
    Moderator

    Listen, I am with Cricket also, you don't need them to be smart, you simply want them to check the SIM card, and make sure the issue is SIM related and not phone related, this is the easiest and quickest way to get a resolution for your issue.

    1) They can check your current SIM
    2) they can test their SIM in your phone

    These 2 test cost nothing and no need to spend on a new SIM card, until you are sure of the issue. They don't need to be Rocket Scientist.
     
    lunatic59 likes this.
  7. DonB

    DonB ♡ Truth, Justice and the American Way !! ♡ ™
    Moderator

    What did you end up doing, I may move your thread to the Cricket section, in-case you still didn't resolve, let me know
     
  8. willsp28

    willsp28 Well-Known Member
    Thread Starter

    hey guys it was the sim card, I had to buy a new sim card from kricket and now it works fime, I will be removing my sim card before doing any more updates in the future
     
    DonB and lunatic59 like this.
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