No way this could have happened, but it did. I received my phone Tuesday on my way out the door for a trip to St Louis. Decided I would get a case and shield when I got back in town. I arrived home today about 3, dropped off my gear at the house and promptly started the door to go to verizon. I noticed a weed growing in the flowers at the side of the house bent over to pick it and the phone slide out of my shirt pocket and landed on the sidewalk screen side down! Glass is completely destroyed!!!!! Reminds of an old saying: "Whether or not a Smartphone will fall to the ground face first is directly proportion to the cost of the phone." This is also increased by the factor of "no protective case installed". Replacement is on its way from insurance dudes.