expired picture messages issue

[jstarr]

I have an s21 plus and the issue I'm having is that when I get sent pictures, it comes up as automatically expired.. like it expires the minute it's sent and when I click it, it says somethings wrong. Here's the catch though, for some reason it doesn't work when my sister, (Galaxy, verizon, diff plan) sends me pictures or my husband (Galaxy, Verizon, diff plan). However, my mother, who has an apple, with Verizon and shares the same plan with my sister--- her pictures send. Could someone help me with this? Samsung just told me to get a new phone. Thanks

 

[Milo Williamson]

Clear the app cache, wait until it can get to messages, disable it and re able it, your photos should be sent and receiving in that heartbeat.

 

[jstarr]

Clear the app cache, wait until it can get to messages, disable it and re able it, your photos should be sent and receiving in that heartbeat.

The option to disable is it shaded and I can't click it. I tried force stop but that didn't do anything

 

[jstarr]

The option to disable is it shaded and I can't click it. I tried force stop but that didn't do anything

It's shaded*

 

[Milo Williamson]

hmm... Have you tried downloading another text services first ?

 

[ocnbrze]

what text messaging app are you using? these folks who are sending you text, are they from iphones or android? check your mms settings.

 

[jstarr]

hmm... Have you tried downloading another text services first ?

I tried using messages plus, that red app and it did the same thing. Im currently using the blue messages app.

 

[jstarr]

what text messaging app are you using? these folks who are sending you text, are they from iphones or android? check your mms settings.

My husband and sister both have an android and my mms settings are normal im pretty sure.

 

[ocnbrze]

here try these suggestions:

6 Ways to Fix Android Text Messages Stuck "Downloading" or "Expired"

A lot of Android users are reporting that text messages are stuck while downloading or expired. We have a solution to fix this issues.

itechhacks.com

 

[jstarr]

here try these suggestions:

6 Ways to Fix Android Text Messages Stuck "Downloading" or "Expired"

A lot of Android users are reporting that text messages are stuck while downloading or expired. We have a solution to fix this issues.

itechhacks.com

Tried them all with no luck, thanks though.

 

[Milo Williamson]

Download another messenger, and clear out the messenger plus. Usually mine after some time I do get all the photos my family does text me.

 

[AugieTN]

Can you clarify who you get an expired picture from, and who you don't get an expired picture from.

I get confused reading your first post.

 

[jstarr]

Can you clarify who you get an expired picture from, and who you don't get an expired picture from.

I get confused reading your first post.

I get an expired picture from my husband and sister-- both have an android and i don't get an expired picture from my mom who has an iPhone.

 

[jstarr]

Download another messenger, and clear out the messenger plus. Usually mine after some time I do get all the photos my family does text me.

I downloaded a different app and the image turned into a link instead

 

[mikedt]

I downloaded a different app and the image turned into a link instead

Check you've got the correct APN details entered for your carrier, and you got wireless data enabled. As wireless data is required to receive MMS pictures.

 

[ocnbrze]

have you tried contacting or going in to your carrier and see what they say?