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Have issues installing apps

Discussion in 'Android Devices' started by SingleGemini, Jun 7, 2017.

  1. SingleGemini

    SingleGemini Lurker
    Thread Starter

    hello,
    A recent problem has developed on my phone where it is making it aggravating to install apps.

    To install a small app I have to download and then close and reopen the Google Play store so that it will start installing cuz it gets stuck at that point.

    But for large apps, the status of the download on my phone vs the status of my Google Play Store have different percentages as seen in the first picture.  This leads to the download on the Google Store stopping at 98% and not progressing any further as seen in the second picture.

    This problem has only occurred on this device on the Google Play Store only I have tested it on other devices and a work perfectly fine through my internet connection. I have tried an attempted to clear the cache and data of the play store along with uninstalling updates restarting my phone and also messing with the Google Play services app too.
    Thanks
     

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Motorola Moto G4 Forum

The Motorola Moto G4 release date was May 2016. Features and Specs include a 5.5" inch screen, 13MP camera, 2GB RAM, Snapdragon 617 processor, and 3000mAh battery.

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