Just as an update, Verizon called me regarding my email that complained about the TB and they said that they needed me to call tech support to do trouble shooting with my TB. She wouldn't switch me to a Charge.
I don't want to deal with tech support, because they will probably act like nothing is wrong or will just want to swap me with a new TB.
Anyone have any ideas on how to score a Charge from customer service without having to sell my TB and buy a Charge at full retail? Do I just keep complaining until they give in?
I didnt really have to beg at all. All I said was Ive been through 4 tbolts, all have had the same problems, I NEED a stable phone for work, What are you going to do about this, what other devices can you offer me... That type of stuff.
Stay cool but firm
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