Help with password

[GalaxyS2Kent]

Hoping someone can help. I've just pulled out my laptop after not using it for about a year, but suddenly I can't remember my password to get into it. I have one written down but it evidently is not the correct one. What can I do? It asks me to insert a memory stick (USB) with the password key, but I have never done one, or if I have I have no idea where it is! Thanks for any help. I'm desperate.

 

[IOWA]

Just reset the computer

 

[StevenRaccoon]

When you're at the login, hold down the shift key the whole time and press the restart button. The advanced restart options should appear and select the reset everything option.

 

[mikedt]

Is it running Windows? Have you tried the Microsoft reset options?

 

[rootabaga]

If you have data on it, don’t reset the laptop, or you’ll lose it.
You can try removing the drive and connecting it via USB adapter to another computer of the same type (windows, Mac, Linux, etc) on which you have admin rights. Then copy off the data you need, after which you can reinstall the drive on the notebook and do the reset process.
Good luck.

 

[GalaxyS2Kent]

Yikes, I don't want lose any data. Is it possible to reset withOUT losing data?

 

[mikedt]

Change or reset your Windows password - Microsoft Support

See how to change or reset your Windows password if you've forgotten or lost it.

support.microsoft.com