OK -
Sanity Check, my friends -
- By August, just 45 days worth of shipping, 1 _million_ Galaxy S type phones had been shipped in the US alone.
- If just 1% of those have problems - that 10,000.
- I believe the numbers leave no room for doubt - AndroidForums.com is the number one place for detailed Android and handset help.
- So - if people have problems - you'll see them posted here.
- You can't draw any meaningful percentage conclusions by just looking at posts here, though - you just can't. This is a help site - not a manufacturer site or a consumer survey site.
Add to that - Phandroid.com (the news-outlet side of our forums) reported - per Samsung that they admitted to a widespread GPS problem and that Samsung was max attentive to owning up to it and fixing it.
No one can say how phones get bad. If it's a bad batch, then that happens. If a good batch had some bad shipping (hidden damage, only shows up as flakey software to the user), then that happens. Design mistakes that only show up when you're shipping millions, that happens.
So - nothing weird if your Captivate has zero problems, nothing weird if your Captivate has issues.
Remember - we're all in this together - if your phone works, help out a buddy with some trouble if you can.
And if anyone gets exacerbated and wants to curse his phone and return it - that's ok. That's a _consumer right_.
When someone makes the perfect phone, I'll be the first one to buy it.
Until then, we're all consumers at the end of a complex supply chain, with cutting-edge, super-cool Android stuff running on INSANELY cool hardware.
While pundits like to sell mindshare and fragment us into fans, I'd like to offer my opinion - the Captivate (or any Galaxy-class), the Evo, the Droid X are what I would call super-phones, not smart phones. I work in the semiconductor industry and can promise you that what's going on under the hold is a minor miracle on these sets.
And Android is making it all possible.
The Captivate is running hardware and software processes that were unheard of on desktops just a decade ago. In a handheld device. And - it even makes phone calls.
With complexity comes some problems.
Kindly continue to use this thread for the positive exchange of these ideas - just as you all have so far.
None of us has a monopoly on the truth, we're all in this together - and I'm pulling for you.
Thanks for letting me (positively) rant in your forum, and cheers!