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Support ICS: Transformer Shutting Off Mysteriously

Discussion in 'Android Devices' started by CrazySte, Feb 25, 2012.

  1. Stuntman

    Stuntman Android Expert
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    I've had an issue with the sound ever since ICS. From time to time, the sound just stops and I have to do a reboot before the sound comes back. The latest update did not fix it.
     

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  2. viffer800

    viffer800 Well-Known Member
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    My TF shut down today for the first time in over a week. Took 3 long presses on the power button to get it to kick into life again. :(

    Have not updated any of the Apps or installed the recent ICS update in that period :thinking:
     
  3. fldude99

    fldude99 Android Expert
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    This Transformer is becoming an unreliable device. No way it can be relied upon, for example, to function as an alarm for an important morning meeting..forget about that. So it's just a matter of time before a competitor attracts my hard earned dough. I saw where Archos is actually coming out with a tablet with ICS and a keyboard dock. I hope that Asus is taking notice because they will be losing some business in the near future from many folks looking for an android tablet. I venture to say that the Ipad would never tolerate the lack of reliability that we are putting up with here. Rant over
     
  4. THE BIG PLATY

    THE BIG PLATY Lurker
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    For me it seems it happens after I play Hanging With Friends.
     
  5. vosg

    vosg Android Expert
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    I fear that Asus is NOT taking notice of the problems we all encounter. Their patches prove that they are not aware of the random reboot issue. Because if they were, then they would have fixed it. My next tablet will certainly NOT be from Asus.
     
  6. mbob63

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    My TF has been working perfectly for two days after the update was installed. So far so good. But as we all know, that could change in an in an instant.
     
  7. viffer800

    viffer800 Well-Known Member
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    Who needs enemies when ...... :p
     
  8. fldude99

    fldude99 Android Expert
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    Yup, woke up to the Asus screen with the circle this morning. These devices are just not expensive enough to hang with when they are flawed like this. Won't be long til I'm buying another..just not sure what's really a good alternative as yet.
     
  9. vosg

    vosg Android Expert
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    It's not the devices that are flawed (they worked fine on Honeycomb). It's Asus' ICS build and their incompetence to deal with the many problems that came with it.

    First they waited far too long to release it. Fine if it was to allow for serious testing, but that clearly was NOT the reason.
     
  10. Radicalee

    Radicalee Newbie
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    I updated two days ago. So far no problems. I'm sorry to hear of others still facing reboots (which were fairly constant for me before). I'm crossing my fingers that this update has fixed the issue for many of us -- and hopefully a new one will roll out that catches the problem for others.
     
  11. Stuntman

    Stuntman Android Expert
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    I did this in addition to installing the update on the 13th. My tablet hasn't had the sleep reboot issue since.
     
    vosg likes this.
  12. AutobahnSHO

    AutobahnSHO Android Enthusiast
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    While i agree with your sentiment, you must have missed the news articles about the iPhone messing up daylight savings time and making Thousands late for work. Has happened at least twice......
     
  13. Stuntman

    Stuntman Android Expert
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    Well, had the sleep reboot issue just now. Looks like the latest update did not resolve the issue.
     
  14. fldude99

    fldude99 Android Expert
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    The clock change happens twice/year. My point is that the Transformer, in its current state cannot be relied upon to function as an alarm at all..ANY morning. But since it mostly turns off during sleep, if one can write off that potential function, it's working fairly well otherwise.
     
  15. clgwli

    clgwli Well-Known Member
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    I do not know why people think that the iWhatever would not be as buggy. Do you forget the massive battery drain issues as well as the antenna issues on the iPhone? They took their grand old time fixing those. I've known people with iPads that have bricked and buttons that stop working only to be told "yeah that's a common problem" Apple is NOT king of reliability IMO.

    I am annoyed at the reboot more for the locking up part than anything else. that part is the most annoying to me. prior to ICS for me this tablet has been more reliable than most computers I have owned and only slightly less reliable than my Motorola Photon has been
     
    mihaelb and AutobahnSHO like this.
  16. AutobahnSHO

    AutobahnSHO Android Enthusiast
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    My sentiments exactly. I'm still holding on, hoping they'll figure out whatever's broken.

    And I really really really want the Padfone to be good- I'd love to ditch my crappy Samsung Moment phone, and only have one device to do virtually EVERYTHING.
     
  17. vosg

    vosg Android Expert
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    Asus will certainly sort this out. But when? It's been almost a month now for crying out loud. Never seen such slow reaction from Apple (don't get me wrong, I hate them too).
     
  18. lunatic59

    lunatic59 Moderati ergo sum
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    Actually, ASUS has taken a page right out of Apple's book for this one. Deny there is a problem while quietly working on the fix. When the fix is ready, then acknowledge the problem as if it just presented itself so that it seems response time is almost immediate.

    Apple has taken months to fix many issues, but they quash the chatter so it doesn't negatively impact their marketing efforts. Plus, they usually bundle a few extra features into the fix and make it seem less like a maintenance patch than a feature update, so problems and fixes stay under the radar.

    Please don't take this as a criticism of either ASUS or Apple. It's sound PR and marketing.
     
  19. Stuntman

    Stuntman Android Expert
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    I decided to report my issues with the rebooting and sound to Asus today. I also referred to these forums where many other people are reporting the same issue with the ICS update. I'll report back their response.
     
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  20. mbob63

    mbob63 Member
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    Lasted 5 days after the update before experiencing the dreaded reboot and stuck loading screen. I would call that an improvement but was hoping the problem was solved. Maybe we will get the next update..... Back to Honeycomb B-)
     
  21. blueadvocate

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  22. Stuntman

    Stuntman Android Expert
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    The response I got was to do a data wipe. I just did that earlier today. I didn't have much stored on my tablet, so I decided to do as they advised. I'll let you know if I have any recurrence of the reboot or sound issue.
     
  23. AutobahnSHO

    AutobahnSHO Android Enthusiast
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    That won't help. It's like saying
    "my car isn't running right"
    "ok, empty the gas tank and refill it"

    There are very few problems that would fix...
     
  24. fldude99

    fldude99 Android Expert
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    I'm not an expert on what a full data wipe can or cannot do, but that analogy is not entirely correct..years ago I had water in my gas tank and had to empty and refill the gas tank as part of the fix.
     
  25. BeastMD

    BeastMD Well-Known Member
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    Yep, same thing to report here. Was doing great, then this morning opened it up to find it locked on loading screen.
     

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