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Support Sansung Galaxy Apollo won't play my AVI & MKV files

Discussion in 'Android Devices' started by gino_76ph, Nov 14, 2010.

  1. gino_76ph

    gino_76ph Well-Known Member
    Thread Starter
    16

    Nov 24, 2009
    78
    1
    16
    hi i have a brand-new Sansung Galaxy Apollo i5800 (UK) but it won't play any AVI & MKV files for some reason. i have checked the files can play on my PC and my Digital Freeview box and have used the Samsung Kies software in uploading them but doesn't seem to work.

    is it a factory defect? what shall i do?

    advice please....


    thanks...
     

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  2. yoram

    yoram Active Member
    16

    Oct 25, 2010
    37
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    Belgium
    The phone doesn't support those formats.
    It only plays DivX, Xvid, wmv, MPEG4, Real and the H.263 and H.264
    You'll have to convert them.
     
  3. gino_76ph

    gino_76ph Well-Known Member
    Thread Starter
    16

    Nov 24, 2009
    78
    1
    16
    from what i can understand the AVI and MKV formats are containers of its main/root format which is Divx and H264 respectively. that's from what i know.

    if they are containers then the phone should be able to support these formats.

    or am i wrong?
     
  4. Jethro10

    Jethro10 Well-Known Member
    36

    Aug 4, 2010
    106
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    36
    Your wrong, even if the phone understands the codecs, it doesn't know how to get inside those particular containers, eg MKV.

    Jeff
     
  5. gino_76ph

    gino_76ph Well-Known Member
    Thread Starter
    16

    Nov 24, 2009
    78
    1
    16
    really???? wow..i'm disappointed.

    so, to what format do i need to convert it to?
     
  6. Fayaz

    Fayaz New Member
    5

    Nov 16, 2010
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    Ya its corect it doesn't plat avi and mkv formats.Try some other formats
     
  7. Jethro10

    Jethro10 Well-Known Member
    36

    Aug 4, 2010
    106
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    36
    there are many other media players in the Market that can play the files you have, have a search.
    It's probably easier than converting all your files.

    J
     
  8. If you need to convert your vids.. check out PsP Video Converter and just use the iphone/ipod profiles and the default player has no issues playing anything
     
  9. pushpak888

    pushpak888 Member
    16

    Nov 19, 2010
    17
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    use avi player from market to play avi files and dont use mkv files galaxy finds it difficult to play it even with players.
     
  10. bratick

    bratick Member
    16

    Nov 7, 2010
    16
    5
    16
    try the "Rock Player"
     
  11. sakivg

    sakivg New Member
    25

    Dec 2, 2010
    3
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    25
    Electronics
    Bangalore
    Well, Not being able to play particular formats is a common issue on many embedded systems.
    To convert to formats understandable by Galaxy3, try the following softwares:
    1. On Linux, try ffmpeg. (look for ffmpeg on google, you should get lot of info.)
    2. On Windows, try Super. (SUPER &copy)
    3. On Windows, the KIES s/w itself comes with a converter.
     

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