Screen goes black when I type in my passcode

[IdaBoy]

I am really pi$$ed with my S5 because the one think I hate is when I get a voice mail, and I go to enter my password, as soon as I touch the screen it goes blank. I just threw the phone to the floor and as it rebooted I was able to go to voice mail, and then enter my password without the screen going dark.
Is this a normal fix for the Samsung S5 to bounce it off the floor to fix this issue?

 

[lunatic59]

Um, not recommended by Samsung.

Do you have a case or a screen protector on your phone? They can get in the way of the sensors and make the screen go dark at the most inconvenient times.

 

[mikedt]

Frankly if you're having to use percussive maintenance to make it go, that could imply there's a hardware problem with the thing. Throwing it on the floor is NOT a good or lasting fix for an S5, or any phone or tablet for that matter.

Some people used to hit old tubed TVs to try and make them work properly.

 

[IdaBoy]

LOL, ya it was frustration that took over. Normally something I don't do.
I do have a screen proctor on it. I am running a Tech Armor HD Crystal Clear protector for maximum clarity on it. I do have one extra so I could try and remove it but never used the phone without a screen protector on it.
I also went into settings and deselected a setting for using a glove on the screen (can't remember the actually wording on it). Going to see if that helps...

Just a bummer because I love my S5 and downgraded from a S6 because of battery life in the S6.