Help Phone doesn't show up on computer

[Blasty711]

I just did a Hard Reset on my Huawei Ascend (Cricket). The phone is rooted with Z4root. I did a backup restore with Titanium Backup. This is all because I accidentally deleted Gtalk. Everything is working fine now EXCEPT when I plug my phone into the computer via USB, it does not show up at all. Any ideas?

 

[Tokenpoke]

Does your phone recognise that is plugged in?

 

[Blasty711]

The phone does but it will not show up on the computer. USB Debugging is on.

 

[Tokenpoke]

stupid question....

are you docking your phone? and what os on the computer? sometimes windows won't alert you and just shows as drive: whatever.

 

[RobotGo]

Are you using the USB cord that came with your phone? I've noticed if I use any other USB cord it won't detect it, but the phone will still charge.

 

[Blasty711]

I am using Windows 7 and the usb cord that came with the phone. It used to show up as a removable
Drive but since the hard reset, it does not show up. The phone still charges. Is there a way to remount
The phone? What am i missing here?

 

[Blasty711]

Not sure what you mean by docking. I just plug it in via just cable. Like i said, it used to see the phone but not now after factory reset.

 

[Tokenpoke]

your memory card is all the way in and not corrupted?

sorry for all the questions but thats diagnosis for you....

got to ask everything, even the stupid questions.

 

[Blasty711]

The sd card is fine. I even unmounted then remounted it. I can view the internal and sd card with file manager. Us there any software i may need to install? I'm not sure if i had to install any when i bought the phone. Could.be i have to reinstall something for the computer to recognise my phone since it was reset? I have not changed any settings on my laptop.

 

[Tokenpoke]

Have you checked to see if its listed in hardware on your laptop?
The phone has the drivers installed and a hard reset wont change compatibiliy.

 

[Blasty711]

I will check that out when i get home. I only know now that it does not show up in windows explorer.

 

[Anduiril]

Do you possibly have Autoplay turned off for it? I'm using Windows 7 (on this computer) and it shows up.

Also have you tried (with it plugged in to the computer) to mount your SD card? What happens then?

 

[reggjoo]

I have the same problem, the only way I can workaround it, is to unmount the sd, eject the sd( I don't take it all the way out, just enough to separate the contacts), plug the cell back into the computer ( it will show up as a removable drive), click on it. Open PC options, remount sd, then click file transfer. On computer, go up to my computer, and you should see cell as a removable drive.

 

[Anduiril]

I have the same problem, the only way I can workaround it, is to unmount the sd, eject the sd( I don't take it all the way out, just enough to separate the contacts), plug the cell back into the computer ( it will show up as a removable drive), click on it. Open PC options, remount sd, then click file transfer. On computer, go up to my computer, and you should see cell as a removable drive.

But you can't transfer data to and from your sd card that way.

 

[Blasty711]

Have you checked to see if its listed in hardware on your laptop?
The phone has the drivers installed and a hard reset wont change compatibiliy.

So I plugged it in to the computer and it shows up as a CD Drive (F) NOT Removable Drive. When I click on the CD Drive (F) it says insert a CD into the drive. Weird! Why is it showing up as an Optical Drive? And also I dont get the popup to choose USB Transfer, etc. When I click on Properties in Windows 7 (It is showing up as ANDROID MOBILE ADAPTER) it gives me the option to set modem properties. So it sees the android as an optical drive with modem capabilities. HUMMM?!?

 

[Blasty711]

I removed the drivers from windows then plugged the droid back in and this is what I get after windows tried to install new drivers.

 

[Blasty711]

Does any of this help? It seems to be using the cdrom.sys driver. What driver should it be using?

 

[reggjoo]

You have to unmount, and eject the sd first . Then follow those steps, and yes you can move files to the sd from computer, and back, great for deleting trash files too.

 

[reggjoo]

I use winXp, so I don't have the drm that the later os's have, so I can't say for sure if that has anything to do with your problems. Did you install the usb drivers?

 

[reggjoo]

Do you have metro, or cricket, cricket's mounting software might be diffrent than metro's.

 

[reggjoo]

I use winXp, so I don't have the drm that the later os's have, so I can't say for sure if that has anything to do with your problems. Did you install the usb drivers?

 

[reggjoo]

I use winXp, so I don't have the drm that the later os's have, so I can't say for sure if that has anything to do with your problems. Did you install the usb drivers?

 

[Blasty711]

I use winXp, so I don't have the drm that the later os's have, so I can't say for sure if that has anything to do with your problems. Did you install the usb drivers?

I let windows choose the drivers.

 

[Blasty711]

I have the same problem, the only way I can workaround it, is to unmount the sd, eject the sd( I don't take it all the way out, just enough to separate the contacts), plug the cell back into the computer ( it will show up as a removable drive), click on it. Open PC options, remount sd, then click file transfer. On computer, go up to my computer, and you should see cell as a removable drive.

I will try this when i get home. I'll post back if this works.

 

[Blasty711]

Do you have metro, or cricket, cricket's mounting software might be diffrent than metro's.

I have cricket. Does software come with the phone when you buy it? I don't remember if mine did or not.