Captivate keeps charging me

Discussion in 'Android Devices' started by kawiiboi2020, May 21, 2012.

  1. kawiiboi2020

    kawiiboi2020 New Member
    5

    May 21, 2012
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    5
    Why does my Captivate keep charging me with a prepaid plan and i'm not using the internet? The only time i use the internet is wen i use wifi and that is when im home
     

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  2. dchawk81

    dchawk81 Member
    16

    Jan 21, 2012
    22
    3
    16
    That's your carrier, not your phone. Contact them.
     
  3. ardyer

    ardyer Well-Known Member
    43

    Jun 12, 2010
    272
    35
    43
    Northern Virginia
    Also, make sure you have all the background services turned off. Things like gmail will check to see if you have any new emails in the background and use data.
     
  4. kawiiboi2020

    kawiiboi2020 New Member
    5

    May 21, 2012
    2
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    5
    so with those things turned off it should stop?
     
  5. lunatic59

    lunatic59 Moderati ergo sum
    Moderator
    8,028

    Jun 12, 2010
    31,395
    24,951
    8,028
    Male
    IT
    Pennsylvania
    Go to menu>settings>wireless & networks>mobile networks and turn off mobile data. That way the only data you use is when connected to wifi. If you keep getting charges, contact your carrier and complain.
     

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