General Who Has Screen Separation?

Discussion in 'Android Devices' started by alextop30, Jul 21, 2012.

?

Do you have screen separation?

  1. Yes, and I noticed it right out of the box.

    40 vote(s)
    25.6%
  2. Yes, and I believe it's from me using it.

    21 vote(s)
    13.5%
  3. No, and I wouldn't care anyways.

    13 vote(s)
    8.3%
  4. No, but I'm returning my Nexus 7 until problems are worked out.

    1 vote(s)
    0.6%
  5. I don't know, I'm too afraid to look.

    4 vote(s)
    2.6%
  6. Other: Let's see it in the comments.

    16 vote(s)
    10.3%
  7. No

    61 vote(s)
    39.1%
  1. JanComputerman

    JanComputerman Well-Known Member
    63

    Jul 30, 2012
    273
    37
    63
    Technology Consultant Software + Hardware engineer
    Newport RI
    I am wondering if everyone having problems had their N7 shipped during hot weather? High temperatures can release the glue holding the screen together. Mine seems perfect, got it in normal temp weather 8GB.
     

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  2. MartinS

    MartinS Well-Known Member
    143

    Adhesives used in electronics should be more than able to withstand warm weather. Also, once they have cured that's it - no heating up and resealing.

    If Asus have used some cheaper alternative that would be very disappointing.
     
  3. JanComputerman

    JanComputerman Well-Known Member
    63

    Jul 30, 2012
    273
    37
    63
    Technology Consultant Software + Hardware engineer
    Newport RI
    The adhesive on the iPhone 3gs cracked screen I replaced a couple of months ago released the broken glass fragments easily after I heated it with a heat gun, so if the ups truck was out sitting in the hot sun long enough the package could get very hot, just a thought.
     
  4. DonaldGreig

    DonaldGreig Well-Known Member
    56

    Apr 2, 2010
    154
    8
    56
    Mine was the same and I returned it. The replacement is much better. A few creaks on the right hand side but no screen lift as far as I can tell. My first one got worse in the week I used it.
     
  5. JanComputerman

    JanComputerman Well-Known Member
    63

    Jul 30, 2012
    273
    37
    63
    Technology Consultant Software + Hardware engineer
    Newport RI
    How tightly are you all squeezing these tablets to get they to squeek?
     
  6. sleezecheeze

    sleezecheeze Well-Known Member
    58

    Jul 20, 2012
    144
    14
    58
    Male
    Burgerflipper/Student
    Australia
    I don't live in America but I have heard about heat waves or something recently, so that could be the problem although it is a long shot.

    The weather is freezing where I am right now so I hopefully I don't have any problems :p
     
  7. slowhat

    slowhat Well-Known Member
    18

    Jun 3, 2010
    96
    15
    18
    Richmond VA
    i got a replacement for mine. only screen separation on one side, but the speaker sounds like !@#$ above 30-40%. 3rd one on the way.
     
  8. nnickn

    nnickn Active Member
    16

    Jan 5, 2012
    44
    7
    16
    I.T. / Computer Networking
    In a matter of one day, my nexus has gotten far worse. The screen is way up now, and pressing on the left of the screen makes some liquid ripple in the display. Here is a new question for you all. I bought this through office depot, so who would handle the warranty repair? Google directly, or Asus? Does Asus charge for shipping like I have heard?
     
  9. DanielM426

    DanielM426 Well-Known Member
    43

    Jun 2, 2012
    408
    46
    43
    Central TX
    Do another exchange. No reason for you to have to deal with this issue
     
  10. blackjaguar25

    blackjaguar25 Well-Known Member
    58

    Jul 4, 2011
    212
    23
    58
    Male
    Student and Pizza Delivery
    Denver, CO
    I just returned my first one to Office Depot today because of screen separation and flickering. I walked over to walmart, they had three that just came in, and I bought one. It's absolutely perfect. The left side of the screen feels MUCH sturdier compared to my last one. I am pumped.
     
  11. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina
    I sent my 2nd one back to Google Thursday for a refund. I saw some guy at XDA who has been through 7 :eek: 5, 6 and 7 he bought at Walmart and said number 7 is perfect. I may give it one more shot and try Walmart today since its tax free weekend. I really miss my N7.
     
  12. sleezecheeze

    sleezecheeze Well-Known Member
    58

    Jul 20, 2012
    144
    14
    58
    Male
    Burgerflipper/Student
    Australia
    If I receive mine and there is screen seperation I'll just get a refund straight away off Google Play and then purchase one locally, that way I can try in store, and if I have any problems it's a ten minute drive not a one week postal issue.
     
  13. CafeKampuchia

    CafeKampuchia Well-Known Member
    333

    Dec 8, 2011
    2,543
    2,787
    333
    Male
    Pursat, Cambodia
    I answered yes, but it's so small (about the thickness of a playing card or ~0.25mm) that I really don't care. If it gets significantly worse in the next couple months I'll replace it.
     
  14. jmar

    jmar Nexican
    VIP Member
    523

    Sep 27, 2010
    4,851
    3,131
    523
    Male
    Sales
    San Jose, CA
    Just got replacement yesterday and it is perfect. I really hope you all get one that is perfect, too.

    :D
     
  15. Nalej

    Nalej Well-Known Member
    58

    Jun 1, 2012
    182
    24
    58
    Male
    Military
    Penn State
    I'm thinking about replacing mine now. Last night, the top right corner, when pressed, makes a clicking noise. Seems to be coming loose around there. Sucks.

    How long is the Google warranty for?
     
  16. alextop30

    alextop30 Well-Known Member
    93

    Oct 5, 2010
    798
    123
    93
    Male
    security and surveillance and finance
    Windy City of Chicago
    I am sorry for all of you that also have screen problems and as a person that bought it from Google play I really do not want to be dealing with this shipping crazy and just get a good unit but it seems there isn't much choice.

    So I have decided to wait for the second RMA to see if screen problems will maybe get fixed as new units come out of the factory. For those of you that bought them from stores and you got to inspect the unit very smart of you :)
     
  17. RadYOacTiVe

    RadYOacTiVe Well-Known Member
    163

    Dec 10, 2009
    1,588
    416
    163
    Male
    FEDEX just dropped off my 2nd one, this time I ordered it from Radio Shack. It has less screen lift than my previous one but I'm taking it back. I will order another through them and see what happens. I didn't even bother turning it on.

    Edit: Called RS customer service, they set up an RA and they are sending a shipping label. The CSR said I can still return to the store but they are basically shipping it back for me. The CSR upgraded shipping to 2 day for me which was cool since I told him it only took 2 days to get it. He went ahead and placed a new order for me while we were on the phone. I don't buy from RS much but the customer service is pretty good.
     
  18. neut6o1

    neut6o1 Member
    6

    Aug 18, 2011
    6
    4
    6
    I had a google purchased nexus 7 that had screen separation on the left, and sometimes the touch sensitivity was bad. I RMAd through google July 30th. I got my replacement yesterday and so far so good. No screen separation, no dead pixels, touch sensitivity is good.

    The only issue is mildly washed out color, but that was an issue with my previous one and I believe is an issue with most. I will most likely keep this new one. Not sure it matters, but my original had C60 at the beginning of the serial number, my new one had C70.

    Now I just need to put some games progress over to the new tablet by rooting both tablets before sending the original back.
     
  19. RadYOacTiVe

    RadYOacTiVe Well-Known Member
    163

    Dec 10, 2009
    1,588
    416
    163
    Male
    I'm torn on what I will do if my 3rd one has issues. I really want this tablet but this is getting to be a pain in the @55. I almost contemplated getting in on the 32gb Sony Tablet S with cradle deal.
     
  20. alextop30

    alextop30 Well-Known Member
    93

    Oct 5, 2010
    798
    123
    93
    Male
    security and surveillance and finance
    Windy City of Chicago
    Well what can I say if you can live with a little screen separation should not be a problem - I really do not have any problem with touch sensitivity on mine or anything else. Colors look like they should. The only problem is the screen lift on the left side but when it is in the case I don't see it LOL.

    I would like to get one that has no problems and root it so that I can backup my apps and stuff but I don't think I can at this point in time because I do plan to RMA it again which kinna defeats the purpose of backups but what ever.
     
  21. SamCarter

    SamCarter Active Member
    16

    Jul 28, 2012
    30
    3
    16
    I was so paranoid about getting a bad Nexus after reading about all these problems! Thankfully mine seems to be just fine. I received it August 2nd.
     
  22. ScornedNexus

    ScornedNexus Member
    15

    Jul 24, 2012
    22
    0
    15
    I returned my two nexus 16 gig tablets and have not gotten a refund yet. Its been 2 weeks no word.
     
  23. Atma

    Atma Well-Known Member
    533

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina
    I would do exactly what their email to me says to do: "If you fail to receive an update on your returned device within 14 days, please do not hesitate to contact our support team for a status update."
     
  24. ScornedNexus

    ScornedNexus Member
    15

    Jul 24, 2012
    22
    0
    15
    good luck I have not gotten a refund. I returned in 15 day window and the nexus' were flawless except for the screen that came broken from google play.
     
  25. stridermt2k

    stridermt2k Well-Known Member
    63

    Jul 4, 2012
    418
    43
    63
    Male
    Quality Control Technician
    Southern NJ

    It's easy to get caught up in stuff like this, but try to remember that the folks having problems will always be the most outspoken about it.

    I assure you the vast majority of Nexus 7 users are enjoying a problem-free device.
     

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