Accessories New battery from htc

[cjjhagen]

so i called htc today to talk about battery life they said they are aware of the problem and will be giving out replacement battery i was put on a list to get one as soon as they come in

 

[s_special]

so you can call to get free batteries?

 

[cjjhagen]

that is what they said

 

[Reddawg]

And the number is?.....

 

[cjjhagen]

1-866-449-8358

 

[s_special]

thanks for the heads up!

 

[novarider]

If you're talking about how it quickly drops into the 90's after unplugging that's a phone problem not battery problem. It does it on every battery you put into the phone

 

[SouthernEvo]

maybe they rubbed two stones togather and figured "HEY 1500mah isnt enough lets make our own seidio 1750mah !" lol Eh I think I might call anyways , Hell I might get a new battery out of it ROFL

 

[neoshi]

OP, what exactly was the problem you described to HTC? Would be helpful for everyone to know so that they can obtain a replacement battery for the same issue.

 

[broadwayblue]

Yeah, they're aware of the problem...that's why they went with an even lower capacity battery on the new Desire HD. lol

 

[neoshi]

hahaha though i think that has to do with size constraint and their use of the 45nm processor and SLCD screen (lower power consumption).

 

[damink23]

I just called as well and was put on the notification list. They will be giving out batteries free of charge when they are available.

 

[neoshi]

So I called and they basically said I don't know what kind of notification list you are talking about, do you want to transferred to the warranty and repairs department?

 

[Drew5150]

I just called as well and was put on the notification list. They will be giving out batteries free of charge when they are available.

wait, so even if your not on the waiting list they are going to send out free batteries to all htc evo owners?

 

[EVOid]

What did you say to them because I called and they wanted me to "clear cache" first and if that doesn't work to do a "hard reset". Could you give us some details as to how t get a battery?

 

[damink23]

HTC gave me steps to do a charge and so far it has worked wonders for me

Charge the battery while the phone is on to 100%
Disconnect the cord and turn your phone off
While the phone is off charge the phone till the light is green (100%).
Take out cord and turn phone on, then turn phone off.
Charge it one more time till it is green, then turn phone on.


I charged my phone doing this yesterday at 4:30pm. I got up this morning and my phone was only down to 70%!!!!. This was with using the web and tweetdeck and texting last night.

Charged my phone this morning to 100% at 7am. Now at 3:01pm I am down to 61% left. Before these steps I would be down to 25%.

I hope this helps others.

 

[Brian360]

HTC gave me steps to do a charge and so far it has worked wonders for me

Charge the battery while the phone is on to 100%
Disconnect the cord and turn your phone off
While the phone is off charge the phone till the light is green (100%).
Take out cord and turn phone on, then turn phone off.
Charge it one more time till it is green, then turn phone on.


I charged my phone doing this yesterday at 4:30pm. I got up this morning and my phone was only down to 70%!!!!. This was with using the web and tweetdeck and texting last night.

Charged my phone this morning to 100% at 7am. Now at 3:01pm I am down to 61% left. Before these steps I would be down to 25%.

I hope this helps others.

That will last for a few days, then it's back to the normal ways. I've reset my phone after doing that a few times, all the same. I tend not to look at it dropping that immediate 10% anymore. My 3000 mah battery does the same, but lasts hours longer than my stock OEM battery. People look at battery meters too much.