Sorry for the delayed start of this thread...I was asked a little while ago to start a thread on this. Since I got the Mercury I have never been able to receive MMS messages; when I try to download them it sits in the downloading state until I move the screen, then the download button pops back up. I tried the *228 reprogram twice and then took it into the Cricket store. The girl tried a a couple more codes and then tried to send me a new message to download but I wasn't able to download that one either. She said that she didn't think it wasn't the phone or the account causing the issue and said it is most likely a network problem. She said to keep trying it every couple of days and if it doesn't work within a couple weeks she would warranty out the phone for me. I rooted the phone since then, but this is not the cause since it has been ongoing since out of the box. I am using Handcent messaging app, but have also tried with the default messaging app as well, neither works. At a loss on this one...and I would really like to not have to warranty the phone since I already had to do 2 days worth of customizing and downloading, don't want to have to redo it all. Any suggestions?