Help Kies Wont Connect to My Samsung

[Magser]

Hi, another question for you guys.
Kies on the desktop will not connect to my phone. I can connect to Kies air but if I connect the phone to the usb port it will not connect via desktop at all.
Any ideas?

 

[jaliy]

does ur pc meet system requirement?

 

[Magser]

Yes. It was connecting no problem up to lately, then all of a sudden it just isnt finding it at all.
If I connect my phone to the pc and use it as a hard drive to drag and drop files, then kies pops up saying to disconnect it from pc storage, and when I do it still wont find it.

 

[jaliy]

Yes. It was connecting no problem up to lately, then all of a sudden it just isnt finding it at all.
If I connect my phone to the pc and use it as a hard drive to drag and drop files, then kies pops up saying to disconnect it from pc storage, and when I do it still wont find it.

i would just reinstall kies, takes 30 sec and sometimes it fixes issues

 

[Magser]

Thanks for the sugestion, Ive tried that out just now and it's made no difference.
I can connect with Kies Air, and I can connect to the pc via hard drive, but the Kies Suite on my pc will just not connect with my phone.

 

[hoi_roy]

Do you have a problem with the USB connection / connector?

 

[djaydasari]

i too have the same problem...KIES wont connect with the SGS2...not sure what is wrong...im able to connect over wi fi...

any help??

the USB cable and connector just work fine as I am able to charge the mobile from my laptop..

DJay

 

[Diskspeed]

Buy another micro USB cable. Make sure the new cable can do data and is not just a charging cable. I did this and it worked for me. My stock cable was charging but wouldnt do data after a while for some reason

 

[ivanck]

Hi, another question for you guys.
Kies on the desktop will not connect to my phone. I can connect to Kies air but if I connect the phone to the usb port it will not connect via desktop at all.
Any ideas?

same problem here
my kies cant connect to my SG2
sad...

 

[UbinTook]

Im a new to android with a tmobile Galaxy SII T989 (USA ).
I did a search and found this thread hopefully my issue applies here, i thought i would bump it rather than start a new one.

Ive been trying to transfer some avi video to my phone with no success.
If i connect it with the cable it came with it charges fine, but it never appears in windows explorer( is it supposed to?)
so i installed Kies to try that method, Kies just searches and searches and never finds the phone. As i recall it did connect one thime prior, but Kies updated itself and since then, no luck.

Ive installed all the required drivers and my PC is more than adequate systems specs.
Im going to uninstall and reinstall Kies, it that helps ill post back.
Any suggestions as to where to go from here?

 

[Russell Ng]

If you want to connect via USB and making the phone like a thumbdrive, you need to do this...

1) Go to Settings/Wireless & Network/USB Utilities and tap the icon to connect the USB storage.
2) ONLY now Attach the USB cable
3) Tap another icon on the phone

You should now be able to explore the phone from your PC with the phone acting like a thumbdrive.

 

[UbinTook]

Not sure what is going on, USB debugging is unchecked and when i connect the phone to the PC and start the process like you say..this is what happens:
https://www.youtube.com/watch?v=Zr2eo2Rw-XU&feature=youtu.be

 

[Russell Ng]

Don't know why its like that. It looks like a problem with the USB connection not being secure. Try another USB port, another cable, or another phone just to try and eliminate the possible causes.

Heck, its probably a serious enough problem to send it into the store to get it fixed.

 

[UbinTook]

Well i tried a different USB port in the back of the computer( all the ones on the front seem to produce the same result) and sure enough, it worked like a charm.
I wonder why the front ports dont work for this...they work fine for my usb wireless mouse transmitter mouse and to charge the phone.

So the next question...
Under settings/storage it shows available USB storage as 11.08 of 11.25 GB

When i got the USB to connect, in windows explorer there were a lot of folders that appeared, can i assume that the one called USB storage is where i should drop and files i want to be able to access( .avi's photos etc?)

 

[Russell Ng]

You can create folders in there to place your files. Say create a folder called movie or music etc. Don't have to use the available folders. A lot of times the folders would be used/created by some app or other if its required. So its easier if you make your own folders so you know where everything is.

 

[UbinTook]

You can create folders in there to place your files. Say create a folder called movie or music etc. Don't have to use the available folders. A lot of times the folders would be used/created by some app or other if its required. So its easier if you make your own folders so you know where everything is.

When you say "create folder in there" do you mean within the USB storage folder that is there or just in general : I .E i can just add folder(s) to the list of folders that are already there so to speak( that's what im thinking).

That said are there folders there is shouldn't touch or if i accidentally mess with can screw the phone up?

 

[j3ff3]

i had this problem and spent hours on it.

updated my phone, updated kies, reinstalled the drivers, searched for new drivers, switched usb ports, typed #8427# (or whatever the code is), called samsung, trawled the boards - NOTHING WORKED

*except the obvious* -- go to 'my computer>rightclick>properties>device manager>portable devices>GT I9100>rightclick>update.

worked like a charm when nothing else did. ****ing kicking myself that i didn't try this earlier.

it does confuse me though why that worked and the former did not. oh well

 

[Russell Ng]

When you say "create folder in there" do you mean within the USB storage folder that is there or just in general : I .E i can just add folder(s) to the list of folders that are already there so to speak( that's what im thinking YES).

That said are there folders there is shouldn't touch or if i accidentally mess with can screw the phone up?

If you are viewing the phone through the PC, then you just go straight to "/sdcard" location. You create folders here. The USBstorage folder is probably for something else since its there since the start, so better not put stuff in it.

Cheers

 

[UbinTook]

If you are viewing the phone through the PC, then you just go straight to "/sdcard" location. You create folders here. The USBstorage folder is probably for something else since its there since the start, so better not put stuff in it.

Cheers

There is like 11 gig of free space on the phone, i have a very small sd card at the moment, so i thought i could utilize that space...

 

[Russell Ng]

Sorry... not what I meant.

"/SDCard" is actually the main phone storage (11.5GB) for you to play with. Its just the way the phone calls it. There is a folder called "USB Storage" in there which I just advise not to bother with it.

As for the external microSD, if you scroll down "/SDcard", you get to a folder called "external_sd" which is your external microSD location. Again, this is how the phone names it. Can't change it.

Cheers

 

[Sienlel]

Found this solution on another forum an just had success! It's as simple as, unplug the usb lead from ur phone, turn ur phone off, turn it on again let the media scan finish an don't do anything else, then connect the usb cable again worked first time for me after days of trying. Now using ics!

 

[opoel34]

it's not the usb port, it just kies is suck, I've never met an app manager worse than kies that just to connect to the phone is really hard. by using moborobo my phone easily connected and can be back up right away but not with kies. if it not because just this app that I know that will easly upgrade the firmware of my phone (the online way, not offline way using odin) i will never use this app.