So this is more for my wife and her dad. I have Verizon and the Razr Maxx. They both have had the S2 since day one pretty much. And her dad has had nothing but problems with it since he got it. He had to have his phone worked on by Sprint technicians for 5 hours one time within the first 4 months of owning it. No matter where they go in this state they loose signal, have poor signal, it's just horrible.
I finally got tired of them saying stuff about it and the like so I got online and tried talking to Sprint about it and got only so far before being told to have them call because it is their account. So I told her about it and i told her dad. I got him to call. This is what they have done so far. She is on her second phone and he got sent to a store to have it worked on. Everything of course checked out with his phone. They sent them the AIRrave for the house. OK that keeps signal at the house but what about everywhere else? They say a tower is being worked on by the house but they have had this issue for over a year. They want the S3. Who doesn't?
Anyways, I don't think there is a fix for this other than them getting the S3. Has anyone else had this type of issue that has been going on for so long like theirs? I just don't think it's fair to be in a contact and be stuck with a phone that doesn't work the way it should, especially for so long and even more so when it's EVERYWHERE they go. I would love nothing more than for them to jump ship on my plan and in my opinion get better service and better support and a better phone. It's just frustrating for me and more so for them. Thanks for the help in advance.
I finally got tired of them saying stuff about it and the like so I got online and tried talking to Sprint about it and got only so far before being told to have them call because it is their account. So I told her about it and i told her dad. I got him to call. This is what they have done so far. She is on her second phone and he got sent to a store to have it worked on. Everything of course checked out with his phone. They sent them the AIRrave for the house. OK that keeps signal at the house but what about everywhere else? They say a tower is being worked on by the house but they have had this issue for over a year. They want the S3. Who doesn't?
Anyways, I don't think there is a fix for this other than them getting the S3. Has anyone else had this type of issue that has been going on for so long like theirs? I just don't think it's fair to be in a contact and be stuck with a phone that doesn't work the way it should, especially for so long and even more so when it's EVERYWHERE they go. I would love nothing more than for them to jump ship on my plan and in my opinion get better service and better support and a better phone. It's just frustrating for me and more so for them. Thanks for the help in advance.