So it's been nice chatting with you all, but I've had to switch back to the Hero.
I managed to brick 2 Moments in as many days, the second within an hour of having the phone. What crazyness did I do to accomplish this? Why, I downloaded and installed something from the market.
Yesterday, my phone got stuck on the 'android' boot screen as I tried to reboot to fix the USB sync issue. I had assumed, due to other odd issues on my device, that this was a hardware failure of some kind.
Today, I exchanged for a spankin new Moment, got it back to work and began syncing contacts and installing my preferred apps. Again, I experienced the USB sync issue (no notification when connected to my laptop), so I smartly decided to reboot my phone. Bricked! Same issue, stuck at 'android' boot screen.
This leads me to believe something I downloaded from the Market recently is not interacting well with this phone, and my gut tells me it's most likely the latest OpenHome update.
So that other Moment users might avoid this lovely experience, here's a list of apps I had installed. I unfortunately cannot say exactly which caused this issue:
OpenHome 2 (full, latest revision)
Advanced Task Manager (free)
Astro file manager
aTrackDog
Bubble (level)
Compass
ConnectBot
FadetoBlue (openhome theme)
Flashlight
Google Sky
Last.fm
Metal Detector
Nesoid (lite)
Night Clock
OnTrack
Pandora
Quick Settings
Robo Defense (full)
Shazam
Skydeck
SnapPhoto
Snesoid (lite)
StreamFurious
System Monitor
Twidroid
(should also mention that I only installed most of these apps, and did not get a chance to fire them all up on round 2)
Of all of those, OpenHome is the most intrusive which makes me think that's where the problem lies, but again there's no way to tell.
The Sprint rep (and his support channels) could not come up with a way for an end-user to be able to factory-reset the phone in this state, so I couldn't do any testing (lest I simply brick another phone)
Now, YMMV, I also had problems with the default Camera app not displaying properly (it simply shut off the screen, but was still 'active' in the background) on both handsets, which nobody else seems to be seeing. It is possible this was simply two bad handsets, both bad in the same way, back to back, but that seems unlikely. The Sprint rep hadn't had any other Moment users report any issues like this yet.
Best of luck to you all, enjoy your AMOLED and hardware keyboard (so jealous!)
I managed to brick 2 Moments in as many days, the second within an hour of having the phone. What crazyness did I do to accomplish this? Why, I downloaded and installed something from the market.
Yesterday, my phone got stuck on the 'android' boot screen as I tried to reboot to fix the USB sync issue. I had assumed, due to other odd issues on my device, that this was a hardware failure of some kind.
Today, I exchanged for a spankin new Moment, got it back to work and began syncing contacts and installing my preferred apps. Again, I experienced the USB sync issue (no notification when connected to my laptop), so I smartly decided to reboot my phone. Bricked! Same issue, stuck at 'android' boot screen.
This leads me to believe something I downloaded from the Market recently is not interacting well with this phone, and my gut tells me it's most likely the latest OpenHome update.
So that other Moment users might avoid this lovely experience, here's a list of apps I had installed. I unfortunately cannot say exactly which caused this issue:
OpenHome 2 (full, latest revision)
Advanced Task Manager (free)
Astro file manager
aTrackDog
Bubble (level)
Compass
ConnectBot
FadetoBlue (openhome theme)
Flashlight
Google Sky
Last.fm
Metal Detector
Nesoid (lite)
Night Clock
OnTrack
Pandora
Quick Settings
Robo Defense (full)
Shazam
Skydeck
SnapPhoto
Snesoid (lite)
StreamFurious
System Monitor
Twidroid
(should also mention that I only installed most of these apps, and did not get a chance to fire them all up on round 2)
Of all of those, OpenHome is the most intrusive which makes me think that's where the problem lies, but again there's no way to tell.
The Sprint rep (and his support channels) could not come up with a way for an end-user to be able to factory-reset the phone in this state, so I couldn't do any testing (lest I simply brick another phone)
Now, YMMV, I also had problems with the default Camera app not displaying properly (it simply shut off the screen, but was still 'active' in the background) on both handsets, which nobody else seems to be seeing. It is possible this was simply two bad handsets, both bad in the same way, back to back, but that seems unlikely. The Sprint rep hadn't had any other Moment users report any issues like this yet.
Best of luck to you all, enjoy your AMOLED and hardware keyboard (so jealous!)