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Support Galaxy Core Prime issue. (please help.)

Discussion in 'Android Help' started by Jacob Biancardi, Jul 16, 2016.

  1. Jacob Biancardi

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    I recently bought a Galaxy Core Prime and was trying to root it. I tried two ways, the first being 360 root, and the second being kingoroot. The phone asked me to restart it because the SE was turned off. Now it won't boot past the Metro PCS screen. I tried wiping my cache and even a factory reset. (3 times.) If anyone could help that'd be greatly appreciated.
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    What is the complete model number?
     
  3. Jacob Biancardi

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    I don't know off the top of my head, how can I check that without actually getting into the phone?
     
  4. Jfalls63

    Jfalls63 Android Expert
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    If you have a removable battery, it will be on a sticker on phone under battery.
     
  5. Jacob Biancardi

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    SM-G360T1
     
  6. Jfalls63

    Jfalls63 Android Expert
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  7. Jacob Biancardi

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  8. Jfalls63

    Jfalls63 Android Expert
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    Create a free account. Free download is slow but best place for stock Samsung firmware. Instructions for flashing are at the bottom of the download page.
     

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