I have a 2016 Chevy Trax. No issues whatsoever pairing the Bluetooth with my J7. Listen to music from the phone, take calls, messages get notified through car speaker etc.
Then I noticed about a week ago...the phone connection stopped working. I discovered it was not only my car, but Bluetooth headset too.
I can pair my phone. Music will play. If I get a text message I can hear it. If I have Google Maps on I can hear the voice.
However, if the phone rings, zero when I answer. No voice or sound. Like the microphone and speakers/headset are muted.
If I press "Speaker" on my phone, now I can hear the person through the phone and they can hear me. However as soon as I turn the Bluetooth back on...I lose them. In my car it says going to Private Mode....and I can hear through the phone. But as soon as I reconnect to the Bluetooth....I hear nothing.
I have tried everything...to no avail. My wife has the exact same phone. Hers acts the same. Leads me to believe it is from the last update which happened a week or so ago.
I tried the factory reset today. And the second step when the phone rebooted was "checking for updates"! Arrggghhh!
How can I reset my phone to how it was and not have it auto-update. Or another fix!
I hope this makes sense and I hope someone can help!
Mike
Then I noticed about a week ago...the phone connection stopped working. I discovered it was not only my car, but Bluetooth headset too.
I can pair my phone. Music will play. If I get a text message I can hear it. If I have Google Maps on I can hear the voice.
However, if the phone rings, zero when I answer. No voice or sound. Like the microphone and speakers/headset are muted.
If I press "Speaker" on my phone, now I can hear the person through the phone and they can hear me. However as soon as I turn the Bluetooth back on...I lose them. In my car it says going to Private Mode....and I can hear through the phone. But as soon as I reconnect to the Bluetooth....I hear nothing.
I have tried everything...to no avail. My wife has the exact same phone. Hers acts the same. Leads me to believe it is from the last update which happened a week or so ago.
I tried the factory reset today. And the second step when the phone rebooted was "checking for updates"! Arrggghhh!
How can I reset my phone to how it was and not have it auto-update. Or another fix!
I hope this makes sense and I hope someone can help!
Mike