My oneplus5 phone (everything updated) is having a weird issue where only certain apps can access media.
- Messenger apps, social media apps, and basically everything else say that I have no image files on my device.
- When I take a screenshot, my phone says I'm out of storage, even though I can access each of these new screenshots through file explorers. I have over 15gb of storage free.
- ES File Explorer and other 3rd party file explorer apps can access every single file
- Google Photos can only access photos on my device from before when this issue started, including screenshots and other files not on the cloud
I've tried restarting, reset app preference, clearing app caches and data(google play service, media storage).
Tried checking logs, getting unable to open media database error.
What can I do about this issue?
- Messenger apps, social media apps, and basically everything else say that I have no image files on my device.
- When I take a screenshot, my phone says I'm out of storage, even though I can access each of these new screenshots through file explorers. I have over 15gb of storage free.
- ES File Explorer and other 3rd party file explorer apps can access every single file
- Google Photos can only access photos on my device from before when this issue started, including screenshots and other files not on the cloud
I've tried restarting, reset app preference, clearing app caches and data(google play service, media storage).
Tried checking logs, getting unable to open media database error.
What can I do about this issue?