I am sure this has been asked before, but being new to android forums, i could not find an easy way to narrow down my search results (too many hits). So, here we go again....
Mobile phone : Galaxy S4 (T-mobile SGH-M919) running Android 4.4.4, 2GB RAM out of which 400MB is reported as free (as of NOW), 16 GB memory out of which 805 MB is reported as free.
My problem started couple of months ago on my 4 yr old galaxy S4. It started random reboots with a message that will be something similar to "SIM card can not be detected. RESTART" and this was starting to occur almost everyday. So, one week ago, i went into "Settings ->Application Manager" and hit the "STOP" on few apps that i randomly chose. In 4 years, this is the first time i have attempted to change something in my phone, since i am not familiar with Android.... To my surprise, the phone has not rebooted in 1 week now. I have attached an image below of the "TURNED OFF" applications, one of which is the culprit i suspect.
But, then i started getting into problem of not being able to HOLD the home button, in order to see the list of running apps. I would get an error saying that "the process com.android.systemui has stopped" and the phone would reset the UI back to home screen. Searching the net showed a thread which said "Uninstall all the updates to the application called "google app". But, i am having to do that everytime i reboot mobile. In addition, i have started noting some other weird behaviour in the mobile.
So, my intention is to do a factor reset of this phone, (after i backup data) and restore my data. I only need data i have stored in "Contacts, whatsapp, S-memo, text messages" and such apps. On internet, I have found info on doing all this, on a per application basis. Is there any way to restore my phone to brand new condition (factory reset) but keep all the settings and data i have currently stored on this phone ? Any suggestion is appreciated. I don't want to deal with silly errors anymore and i am not familiar with Android - so can not take up on things like Rooting etc.
Thanks.
Mobile phone : Galaxy S4 (T-mobile SGH-M919) running Android 4.4.4, 2GB RAM out of which 400MB is reported as free (as of NOW), 16 GB memory out of which 805 MB is reported as free.
My problem started couple of months ago on my 4 yr old galaxy S4. It started random reboots with a message that will be something similar to "SIM card can not be detected. RESTART" and this was starting to occur almost everyday. So, one week ago, i went into "Settings ->Application Manager" and hit the "STOP" on few apps that i randomly chose. In 4 years, this is the first time i have attempted to change something in my phone, since i am not familiar with Android.... To my surprise, the phone has not rebooted in 1 week now. I have attached an image below of the "TURNED OFF" applications, one of which is the culprit i suspect.
But, then i started getting into problem of not being able to HOLD the home button, in order to see the list of running apps. I would get an error saying that "the process com.android.systemui has stopped" and the phone would reset the UI back to home screen. Searching the net showed a thread which said "Uninstall all the updates to the application called "google app". But, i am having to do that everytime i reboot mobile. In addition, i have started noting some other weird behaviour in the mobile.
So, my intention is to do a factor reset of this phone, (after i backup data) and restore my data. I only need data i have stored in "Contacts, whatsapp, S-memo, text messages" and such apps. On internet, I have found info on doing all this, on a per application basis. Is there any way to restore my phone to brand new condition (factory reset) but keep all the settings and data i have currently stored on this phone ? Any suggestion is appreciated. I don't want to deal with silly errors anymore and i am not familiar with Android - so can not take up on things like Rooting etc.
Thanks.