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Samsung Notes update wipes half of long memo after conversion

Discussion in 'Android Apps & Games' started by SteveD_Rdg, Sep 8, 2020.

  1. SteveD_Rdg

    SteveD_Rdg Lurker
    Thread Starter

    Hi all. I use a Galaxy A20e. I've lost a large chunk text from a very long Samsung Notes memo, following an auto update to the app. The first time I tried to open the memo after the update Notes asked if I wanted to convert the memo to run in the new version. I said yes, but immediately found a lot of text had been lost from this important memo - probably a third to half from the latter end of it. Very frustrating! I'd like to know if there's a way of retrieving the previously saved version of this memo please - i.e. with all the text intact, in the phone's cache, or as a temporary file, or even within the app?? Unfortunately, I hadn't backed up the files in my phone's document folder, or in the Samsung Cloud. Thanks very much.
     


Samsung Notes

Samsung Notes Forum

com.samsung.android.app.notes

With Samsung Notes, you can create notes containing texts, images with footnotes, voice recordings, and music. Moreover, you can share your notes easily to SNS. Previously made any memos from S Note and Memo also can be imported into Samsung Notes. Samsung Notes provides various brush types and color mixers, so that you can draw fabulous paintings like professional painters. You may also share your paintings at PEN.UP right away. Samsung Notes is a hub for all your hand-written notes, sketches, drawings. Creating notes Tap + icon at the bottom of the main screen of Samsung Notes to create notes. Locking notes 1.Tap the More options button on the main screen of Samsung Notes, select Settings, then select Lock notes to create a password. 2.Create a password, then tap the note you want to lock. 3.Tap the More options button while viewing a note, then select Lock. Adding text Tap keyboard icon at the top of the screen to enter text using the keyboard. Use the Rich text toolbar to edit the style of the text. Adding handwriting Tap Handwriting icon at the top of the screen to add handwriting. Handwritten text can be recognised. You can also use handwriting to search for keywords in notes. Adding drawings Tap drawing icon at the top of the screen to create drawings. Adding image and voice recordings Tap image icon at the top of the screen to insert images. Tap Voice recording icon at the top of the screen to insert voice recordings. Using pen settings Select from various pen types, sizes, and colours. Erasing handwriting Tap eraser icon at the bottom of the screen, then tap or swipe your finger over the handwriting you want to erase. Using Selection mode Tap selection icon at the bottom of the screen, then select an area of handwriting. You can then move the selected area, adjust its size, and more. Using brush settings Select from various brush types and colours. Tap the selected brush to view the brush settings again and change more settings such as the size and opacity. Tap color icon, then select the colour you want to draw with. Using Smart Switch. Use Smart Switch to import S Note and Memo data from other devices. Using Samsung account. 1.Tap the More options button while on the main screen of Samsung Notes, select Settings, then select Import data. 2.Select S Note or Memo data saved using your Samsung account, then tap the DONE button. Syncing notes via Samsung Cloud 1.Tap the More options button while on the main screen of Samsung Notes, select Settings, then select Sync with Samsung Cloud. 2.Register with or sign in to Samsung Cloud using your Samsung account. Samsung Notes data will be synced automatically. Creating notes while screen off Detach the S Pen while the screen is turned off to create screen off memos. Keyword : SDOC, Note, Memo -------------------------------------------------------- Notice : Regarding the App Access Privilege The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed. Required permissions • Storage: Used to save or load note files Optional permissions • Telephone: Used to check device-unique identification information for providing app update • Microphone: Used to record the voice to be inserted into the note • Camera: Used to take photos to be inserted into the note • Location: Used to provide location information when opening web links requesting location • Contacts: Used to read account information to sync with your account

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December 24, 2019
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