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Usb not connecting my phone to windows 10

Discussion in 'Android Devices' started by jo69, Nov 17, 2021.

  1. jo69

    jo69 Android Enthusiast
    Thread Starter

    Can anyone to me how I get my Samsung A70 to open on my pc through USB connection
    No message comes to help me figure out why it won't do all of a sudden

    Just noticed my wd external drive won't open either now.
     



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  2. mikedt

    mikedt 你好

    Try another USB cable. And make sure it's wired for data transfer, as some USB cables that come with phones are wired for charging only. And if your WD external drive won't open either, maybe there's a problem with the USB port on the PC? Try rebooting the PC.

    Another user was reporting the same problem last week on AF, and it turned out his/her USB cable was still plugged into a charger, and NOT the computer. :D
     
    #2 mikedt, Nov 17, 2021
    Last edited: Nov 17, 2021
  3. jo69

    jo69 Android Enthusiast
    Thread Starter

    Am using the cable that came with my phone. Also external cable that came with it.
     
  4. Madd61

    Madd61 Android Enthusiast

    Have you tried all the USB ports on the pc. I occasionally have no connection for a mouse, keyboard etc on my old laptop.

    Try restarting it. If it cannot see your WD drive as well, it sounds like a pc issue.

    Just to clarify, you should see a USB Connection choice on the phone when you plug in to the pc, and choose Files or Photo options (I forget the terminology) rather than charging - though I'm sure you're aware of that by now.

    Try also plugging in to another pc (public, work) if that's possible, to check the cables are OK.
     
    ocnbrze and Dannydet like this.
  5. mikedt

    mikedt 你好

    You stated your WD external drive won't open either? That might be a problem with the computer's USB then. Do you have any other USB devices, do they work, also do you have another computer to try with the phone and drive?
     
    ocnbrze, Dannydet and Madd61 like this.
  6. jo69

    jo69 Android Enthusiast
    Thread Starter

    Have 4 hub ports behind PC all in use.
    So running a Atoll hub.
    Some things work well with it
    However 2 kindles and I external do not.
    They used to though till this week.
    They all charge OK though. But no message comes up giving me the option of viewing gadgets contents on my computer.
     
  7. Dannydet

    Dannydet Extreme Android User

    Sounds like the hub is toast...
     
    ocnbrze likes this.
  8. Stephanie Sy

    Stephanie Sy Lurker

    My USB has stopped working on my PC however is working perfectly fine on any other PC. Is there something wrong with my PC? How can I fix it?
     
  9. jo69

    jo69 Android Enthusiast
    Thread Starter

    Didn't know some cables are different.
    All in know is in the past week my 2 kindles refuse to work through the hub but will charge no problem. I have 3 externals which always opened when I plugged them in the hub
    But now 2 out of 3 will still do but he other one doesn't. Don't really want to invest in another hub in case no change
     
  10. mikedt

    mikedt 你好

    They can be. Some cables that come with chargers are wired for charging only, because that's what they're intended for.

    Try your various devices on the PC's USB ports directly, without the hub. And if they all work, then you'll know there's a problem with the hub.
     
    Dannydet likes this.
  11. mikedt

    mikedt 你好

    May well be something wrong with the PC, Could be a software problem, could be a hardware problem, impossible to say without seeing it and/or having more information.

    If it's software. Check the Device Manager in Windows, see if that's showing any errors. Maybe the motherboard drivers need re-installing?

    If it's hardware. Could be a fault on the motherboard? If you don't know what you're doing with diagnosing computer hardware, consult a competent PC technician.
     
    #11 mikedt, Nov 19, 2021
    Last edited: Nov 19, 2021
    Dannydet likes this.
  12. jo69

    jo69 Android Enthusiast
    Thread Starter

  13. jo69

    jo69 Android Enthusiast
    Thread Starter

    Have ordered data cables and hoping that solves the problem. Takes a week for delivery. Fingers crossed.
    Had a computer for 20 years and all my charging cables worked to view data also. Was a surprise when some of them now won't
     
  14. mikedt

    mikedt 你好

    I bought a USB cable for a phone from a local shop once, and they did ask me if I wanted computer use(data) or charging only. The charging only option was cheaper, presumably because of less connections.
     
  15. jo69

    jo69 Android Enthusiast
    Thread Starter

    I didn't even know you needed different cables for data as all my charging ones worked! Until last week.lol
     
  16. jo69

    jo69 Android Enthusiast
    Thread Starter

    Now bought 2 new Data cables.
    1 micro Usb and 1 Usb C.

    Plugged them into my Atolla hub.
    Neither worked

    Plugged them directly into the computer. Both worked fine. But I have only 1 spare Usb Port at the back of the computer.
    So still stuck.
    Any ideas.
    Could it be the hub?
    Few weeks ago it worked fine with anything I plugged into it ... For charging or Data Transfter..
    I didnt even know there were Data cables as everything just worked!
    I could transfer data to my kindle, 2 phones, and 3 tablets. But now I cannot.
    It still works with 2 externals though !
    Any ideas?
     
  17. mikedt

    mikedt 你好

    Yeh, it could be a faulty hub, and given what you've stated, it sounds like you've eliminated other possible problems. Try another USB hub. After all these things can fail occasionally.
     
  18. jo69

    jo69 Android Enthusiast
    Thread Starter

    Its annoying because this is all new to me. Had to research Data cables and not feeling too well
    Plus didnt want the expense of a new hub before Christmas
    And not know which is the cheapest or best.
     
  19. Dannydet

    Dannydet Extreme Android User

    I said this from the get go....
     
  20. jo69

    jo69 Android Enthusiast
    Thread Starter

    I know thanks lol
    I dont know which one I need.
    There are hundreds of them on Amazon.
    Does the hub have to be a powered one I suppose it does for externals also.Prices seem to have jumped up
     
    Dannydet likes this.
  21. jo69

    jo69 Android Enthusiast
    Thread Starter

    Good news guys. My Atolla Hub works with data now to view files on my phone, 3 tablets, kindle,and memory sticks!
    I had bought new wires an tried everything I thought of
    But plugged all the usb cables out from the back of my pc and moved the Hub from a USB 3 port to a USB 2 one and bingo it worked!
    Dont know why lol
    So thanks for all the help. Learn so much on these forums
     
    Dannydet likes this.
  22. Stephanie Sy

    Stephanie Sy Lurker

    Thanks for the reply I will try reformatting and installing the drivers.
     

Galaxy A70 Forum

The Galaxy A70 release date was April 2019. Features and Specs include a Snapdragon 675 processor, 4500mAh battery, 6.7" inch screen, 32MP camera, and 6/8GB RAM.

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