I don't know if anyone else has had this happen to them but Philz won't flash some of the newer builds, say error code 7, i'm sure you all know of what i speak of. If so here is the newest TWRP that works on our phone with none of that password crap to use the recovery.
TWRP 2.6.3.1 Download Link: Dev-Host - TWRP-2631_d2spr_naddict.zip - The Ultimate Free File Hosting / File Sharing Service
Stock Virgin Recovery Download Link: Dev-Host - stock_recovery_virginmobile.tar - The Ultimate Free File Hosting / File Sharing Service
Stock Sprint Recovery Download Link: Dev-Host - Sprint_Stock_Recovery.tar - The Ultimate Free File Hosting / File Sharing Service
TWRP 2.6.3.1 Download Link: Dev-Host - TWRP-2631_d2spr_naddict.zip - The Ultimate Free File Hosting / File Sharing Service
Stock Virgin Recovery Download Link: Dev-Host - stock_recovery_virginmobile.tar - The Ultimate Free File Hosting / File Sharing Service
Stock Sprint Recovery Download Link: Dev-Host - Sprint_Stock_Recovery.tar - The Ultimate Free File Hosting / File Sharing Service