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1.6 ota update........

Same problem here in Northern VA as many other people. Reboot the phone, get the red and blue arrows (NOT the sync arrows) in the top left, Device Connect Management message and then nothing.. I have an stock phone less them 3 months old with nothing unusual on it.

If you are as annoyed by all this as I am, write a polite email to the T-Mobile CEO Robert Dotson at robert.dotson@t-mobile.com telling him how annoyed you are by this whole mess. You can cc the Senior VP, Customer Loyalty, Mr. John Birrer using the same email format.

Be polite but let them know what a mess this is and how their own CS people have no real idea what is going on and that there is no discernible support for the phones that we are buying from them in good faith.
 
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Nope

THIS time it's T-Mobile.

Samsung made the update, but so far only some people got it. T-Mobile pushes the update. THIS is all on them.


This is also why I don't like OTA-only updates. My brother's AT&T phone over the past year has gotten "Update Notifications" at least a dozen times, and I THINK he actually got two updates. Give me the option of downloading the update.
 
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I got the Red/Blue arrows as well. Spoke with T-Mobile in Charlotte NC this morning but they seemed unaware (of anything) of the date the update(1.6) will be pushed through. All they know is they don't (surprise) have it. My wife is on pins and needles as well. She has the Cliq and hasn't been updated to 2.1 yet. Motorolla promised Q2 update which endsthis week. Thinking Nexus one might have been a better choice. More cash out of pocket but better in the long run.
 
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For those who haven't received the update...this is found elsewhere in this thread but for your best chances:

1. Be as stock as possible (not rooted, no home replacement etc...as dictated by TMO, and must have received the 1.5 update)
2. I would turn off any task killers. Don't touch anything when it reboots either.
3. Connect the phone to your power cord so you have full power (not USB)
4. During the push hours, turn off your phone, take out the battery. Reboot the phone. If the Device Management arrows come up in the notification area but then go away...
Change your APN settings from internet2.voicestream.com or whatever they are to epc.tmobile.com
Make sure you are connecting via 3G (not WiFi)
Make sure you have the setting to ALLOW BACKGROUND DATA SERVICES and DATA CONNECTION AT BOOT set to ON
Turn off the phone, take out battery. Put back in, reboot
Watch for the Device Management arrows, if they stay on for more than a minute or so and your 3G connection is showing active, you are getting the update. Follow on screen instructions when its done.

For more information see my complete post on the first page of this thread.

Those are the steps that got me the update. Your mileage may vary.

P.S. I don't have a data plan (just WAP T-Zones and it still worked for me)
 
Upvote 0
For those who haven't received the update...this is found elsewhere in this thread but for your best chances:

1. Be as stock as possible (not rooted, no home replacement etc...as dictated by TMO, and must have received the 1.5 update)
2. I would turn off any task killers. Don't touch anything when it reboots either.
3. Connect the phone to your power cord so you have full power (not USB)
4. During the push hours, turn off your phone, take out the battery. Reboot the phone. If the Device Management arrows come up in the notification area but then go away...
Change your APN settings from internet2.voicestream.com or whatever they are to epc.tmobile.com
Make sure you are connecting via 3G (not WiFi)
Make sure you have the setting to ALLOW BACKGROUND DATA SERVICES and DATA CONNECTION AT BOOT set to ON
Turn off the phone, take out battery. Put back in, reboot
Watch for the Device Management arrows, if they stay on for more than a minute or so and your 3G connection is showing active, you are getting the update. Follow on screen instructions when its done.

For more information see my complete post on the first page of this thread.

Those are the steps that got me the update. Your mileage may vary.

P.S. I don't have a data plan (just WAP T-Zones and it still worked for me)

How about you make a odin image and uploaded to 4shared or something not going to go back to stock from take5 I like it to much and from what I hear not to much of difference of apps and etc. just the performance of touchsuck or touchwiz what ever you call it.
 
Upvote 0
Nope

THIS time it's T-Mobile.

Samsung made the update, but so far only some people got it. T-Mobile pushes the update. THIS is all on them.


This is also why I don't like OTA-only updates. My brother's AT&T phone over the past year has gotten "Update Notifications" at least a dozen times, and I THINK he actually got two updates. Give me the option of downloading the update.


Not exactly, according to some CSRs the push is actually coming from Google (Android) just via the TMO network, so it is Google pushing it, just using TMO network to do it.

But who knows, I think companies now purposefully get into two party or three party agreement/coops like this just so no one has to take ultimate responsibility for anything (See Dell and Microsoft etc...)
 
Upvote 0
For those who haven't received the update...this is found elsewhere in this thread but for your best chances:

1. Be as stock as possible (not rooted, no home replacement etc...as dictated by TMO, and must have received the 1.5 update)
2. I would turn off any task killers. Don't touch anything when it reboots either.
3. Connect the phone to your power cord so you have full power (not USB)
4. During the push hours, turn off your phone, take out the battery. Reboot the phone. If the Device Management arrows come up in the notification area but then go away...
Change your APN settings from internet2.voicestream.com or whatever they are to epc.tmobile.com
Make sure you are connecting via 3G (not WiFi)
Make sure you have the setting to ALLOW BACKGROUND DATA SERVICES and DATA CONNECTION AT BOOT set to ON
Turn off the phone, take out battery. Put back in, reboot
Watch for the Device Management arrows, if they stay on for more than a minute or so and your 3G connection is showing active, you are getting the update. Follow on screen instructions when its done.

For more information see my complete post on the first page of this thread.

Those are the steps that got me the update. Your mileage may vary.

P.S. I don't have a data plan (just WAP T-Zones and it still worked for me)

I am confused your step 4. how do u reboot the phone without the battery? thanks.
 
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Not exactly, according to some CSRs the push is actually coming from Google (Android) just via the TMO network, so it is Google pushing it, just using TMO network to do it.

But who knows, I think companies now purposefully get into two party or three party agreement/coops like this just so no one has to take ultimate responsibility for anything (See Dell and Microsoft etc...)

No. TMobile CSR's are completely ******ed and get paid to literally do nothing. Google makes the initial software. Samsung (and other manufacturers - HTC, Motorola, Etc..) is responsible for making that software work on their phones (i.e. TouchWiz, Sense, Blur). The carriers (TMobile, Verizon, Sprint, etc..) then receive said software and are responsible for pushing it OTA to their customers.
 
Upvote 0
For those who haven't received the update...this is found elsewhere in this thread but for your best chances:

1. Be as stock as possible (not rooted, no home replacement etc...as dictated by TMO, and must have received the 1.5 update)
2. I would turn off any task killers. Don't touch anything when it reboots either.
3. Connect the phone to your power cord so you have full power (not USB)
4. During the push hours, turn off your phone, take out the battery. Reboot the phone. If the Device Management arrows come up in the notification area but then go away...
Change your APN settings from internet2.voicestream.com or whatever they are to epc.tmobile.com
Make sure you are connecting via 3G (not WiFi)
Make sure you have the setting to ALLOW BACKGROUND DATA SERVICES and DATA CONNECTION AT BOOT set to ON
Turn off the phone, take out battery. Put back in, reboot
Watch for the Device Management arrows, if they stay on for more than a minute or so and your 3G connection is showing active, you are getting the update. Follow on screen instructions when its done.

For more information see my complete post on the first page of this thread.

Those are the steps that got me the update. Your mileage may vary.

P.S. I don't have a data plan (just WAP T-Zones and it still worked for me)
Just tried this and got the arrows for about 10 seconds then they disappeared :rolleyes:
 
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