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Help Error updating firmware with kies

voices117

Lurker
Jun 15, 2011
5
0
Hello everyone:

i bought samsung galaxy 550, and found out i could upgrade firmware to 2.2 by downloading kies from samsungs website.

i followed every step:

%100 battery charge
Internet connection
original USB

when i plugged the phone, kies offered me to upgrade, i accepted.

everything went fine, but then a pop up told me the install finished and right after that before i could press "Accept" windows throws an error and closes the installer.

Now i cant use my phone. when i turn it on it shows a logo that is a pc, a warning sign and a phone
_
PC -- \!/ -- phone

if i plug it in neither the pc or kies recognices it.

what can i do???

THNX
 
Hello everyone:

i bought samsung galaxy 550, and found out i could upgrade firmware to 2.2 by downloading kies from samsungs website.

i followed every step:

%100 battery charge
Internet connection
original USB

when i plugged the phone, kies offered me to upgrade, i accepted.

everything went fine, but then a pop up told me the install finished and right after that before i could press "Accept" windows throws an error and closes the installer.

Now i cant use my phone. when i turn it on it shows a logo that is a pc, a warning sign and a phone
_
PC -- \!/ -- phone

if i plug it in neither the pc or kies recognices it.

what can i do???

THNX

I think you have galaxy 5500 without keyboard right !!! This is forum of Galaxy 551 and As far as I know 551 has 2.2 preinstalled.

REGARDLESS .

The warning sign is the download mode.

Something can be done at home !!!!

The HARD WAY :-

Go to samfirmware.com
You will have to register
Firmware- > android
SELECT YOUR MODEL ONLY
Depending on your continent download the file
Now there is Flash program (Odin) .Download it too
There is a guide available .Download the guide and follow instructions step by step.
You should be able to install 2.2 easily

THE SOFT WAY
Go to samsung care centre .They will gladly repair it.
This is a normal KIES fault and 80 percent of phone failures are due to KIES.
 
Upvote 0
thank you very much!

I think you have galaxy 5500 without keyboard right !!! This is forum of Galaxy 551 and As far as I know 551 has 2.2 preinstalled.

you r right about the phone, but i thoght maybe 551 was the same :/ my bad

The HARD WAY :-

Go to samfirmware.com
You will have to register
...
THE SOFT WAY
Go to samsung care centre .They will gladly repair it.
This is a normal KIES fault and 80 percent of phone failures are due to KIES.

if i mess up with the hard way, is samsung gonna take the phone?

one more thing: is the firmware from samfirmware.com the original?

i guess samsung makes some adjustments to android so its fully compatible with the phone, so is that firmware the one that they provide?

Thanx!

UPDATE: i just went to the website, im from Argentina (south america) but theres no firmware for my continent :S
 
Upvote 0
thank you very much!



you r right about the phone, but i thoght maybe 551 was the same :/ my bad



if i mess up with the hard way, is samsung gonna take the phone?

one more thing: is the firmware from samfirmware.com the original?

i guess samsung makes some adjustments to android so its fully compatible with the phone, so is that firmware the one that they provide?

Thanx!

Those are OFFICIAL samsung ROM's !!! :D
The dudes at samsung use the same software and the manual on site is official samsung guide.


P.S.
The forum for I5500 is
Samsung Galaxy Europa (5) - Android Forums
 
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