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    Help Son is locked out of phone, but no option to use gmail account to reset?

    Hi, I hope someone can help. My son has a Desire S and today his friend kindly changed his lock code, and she can't remember what she changed it to! They have tried lots of times to get the code right, and were expecting that after a certain number of goes he would get asked for his gmail...
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    Couple of questions re backing up phone before it's sent for repair

    Hi, I hope someone can help.... My sons Motorola Defy has to be sent back for repair (the internal earpiece has failed, as seems to be common on the Defy) and we have been told that the phone will be completely wiped whilst it is away. The store advised us to backup everything. As we haven't...
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    Help Issue with Flash player (eg on BBC Sports website)?

    For the last couple of weeks, I have noticed that if I go on the BBC sport website, I cannot view any of the videos that they put on (eg to watch the F1 qualifying) - whereas I used to see the black rectangle with the video feed and then click on it to play, all I see now is a white space where...
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    Swapping SIM card between phones

    Hi I currently have an HTC Desire HD, but whilst I love it I do find that its a bit big for when I go out with my mates or to gigs etc, and I am always worried that it might get damaged and often I have difficulty trying to squeeze it into my pocket (which can give quite an interesting look...
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    Ideas for a second, smaller phone

    Ok, so here's a question that I would appreciate any suggestions on... Do to the size of my DHD, I sometimes wish that i had a smaller/lighter phone for those times when I go out on the town with my mates, especailly the times when things get a bit 'messy' and I panic about either losing my...
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    Problems with Facebook app

    Hi, i hope someone can help with an issue in the Facebook app. A week or so ago, i suddenly started to only see posts in the Newsfeed that were a few hours old, anything else did not show. This lasted a few days and then it seemed ok. However today I went into Newsfeed, and all my news...
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    facebook only showing newsfeed from last hour

    Hi, I hope someone can help.... For some reason, the Facebook app on my HTC Desire HD has started to only show any Newsfeeds from the last hour. If I click on the 'older posts' link at the bottom of the page, I still don't get anything older. everything else works and i can look at old...
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    Help Nothing updating

    I hope someone can help...... My wife has an SGS and over the last few days it won't update anything - email, facebook etc and even the Internet won't work. It is connected to our wifi, but when you try and do anything it just sits there and does nothing apart from having the little circle thing...
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    Contacts in People app duplicating each day - help!

    Hi. I got my DHD a couple of weeks ago and this week have had a problem with my contacts in the People app that I hope someone can help with... When I got my DHD, I had all my old numbers on my sim card, and so when I looked in the People app they showed up ok in there, and appeared with teh...
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    New DHD arrives tomorrow, what do I need to do?

    Hi, My new DHD is due to arrive tomorrow, so I am looking for some advice on any 'must do' things with it when I get it. I am hoping it comes with 2.2 already installed, but if it doesnt or just has 2.2 as opposed to 2.2.1 (thats the latest, right?), what is the best way to update it? And...
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    Will a new unbranded DHD run 2.1 or 2.2?

    Hi, I am about to get my DHD (getting a handset only from either mobilephonesdirect or 3 as they seem cheapest and i will just use my existing sim, unless anyone knows anywhe to get one cheaper?) and I was wondering if it will come installed with 2.1 or 2.2? Does anyone know what I should...
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    Help Saving new contacts on sim card

    My son just got a Defy for Christmas and we are struggling to understand how he shows just the numbers that are on his sim card in the dialler - does anyone know how to do this? He doesn't want to see everything from facebook etc, but it seems that you can't switch that off?? Also, if he adds...
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    Vodafone vs T-Mobile for DHD on contract ?

    Vodafone vs T-Mobile for DHD on contract ? After what seems ages deliberating what phone to get, I have decided to get a DHD (my wife has a samsung galaxy s and has so many problems with it I have discarded that, and as the new Google Nexus S is effectively the same hardware, that is out as...
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    Help Vodafone vs T-Mobile for DHD on contract ?

    After what seems ages deliberating what phone to get, I have decided to get a DHD (my wife has a samsung galaxy s and has so many problems with it I have discarded that, and as the new Google Nexus S is effectively the same hardware, that is out as well!). I am currently with Vodafone, but...
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    Help Black/black phones in the UK?

    Hi, my son has decided to get a Defy for Christmas and we just looked at it in the carphonewarehouse. He really doesn't like the white band that runs around the back, and in all the pictures he had seen of it, it was all black. Cpw say you can only get it with this white band, but then again I...
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    Help Text messages being converted to MMS

    I hope someone can help ..... My wife has noticed that when she does a text message, once it has gone over a certain character limit (which seems to be about 50 characters), when she hits send a message comes up saying 'Converting to MMS' (or something like that). On all our other phones, if...
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    Help help - cannot connect to wifi networks

    Hi, hope someone can shed some light to my problem. My SGS (well its actually my wife's but I use it also) will not connect to wifi networks, other than the one we have at home. If we are out, the phone will be able to see lots of wifi networks, but it cannot connect to any of them as it says...
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    Help Will Froyo fix the wifi connection issues?

    Does anyone have any idea as to whether Froyo will address the wifi issues on the SGS? My wife's phone will not connect to any wifi hotspot unless she is virtually sitting on the router. At home it is ok as the router is in the same room, but she has tried to connect to many wifi hotspots in...
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    Help How to access SGS remotely from the web?

    Hi, I hope someone can help.... Is there any way to be able to control an SGS remotely via a PC, as you can now do with the HTC Desire HD using htcsense.com ? I guess what we are looking for is a way to allow you to get the phone to ring for those times that my wife cant remember where she put...
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    Help Best Compass app?

    Hi, my wife wants a compass app on her phone (I think this is so she knows which way to walk to the most expensive shops, and becuase her friends with iPhones have them :D).... as it appears that there is not one on the SGS, can anyone reccommend the best one to download? I presume that they...
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    Help Three dumb questions from a new user (apologies in advance!)

    Hi, My wife recently got a SGS and we have been reading this forum with great interest, and as a result we have three really dumb, basic questions that I hope someone can help with (without laughing too much ;)) Firstly, there are lots of posts about flashing and rooting the phone - what...
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    Should we use a screen protector?

    My wife has just bought a SGS and was going to add one of those thin, transparent screen protectors. However some of her friends with oter touchscreen phones say that they reduce the effectiveness of the touch screen and so shouldn't be used, but her concern is that if she doesn't then the...
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    Help Unable to download Kies

    Hi, hope someone can give me some advice... My wife recently got a SGS and we have just tried to download Kies so that she can put some music etc on it (she has a 16GB microsd card in it). However, when we try and install Kies it gets to the installation phase and then at the stage where it...
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    Help Changing widgets in daily briefing

    Is there a way to change the APN News widget in the daily briefing ? I want to change it to the BBC News but as this is our first smartphone I am not sure if this is possible or not? Any advice is much appreciated.
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    Help Connecting to pop3 email accounts

    Hi, hope someone can help me with some questions re connecting to a pop3 account. My wife has just got a SGS and she managed to connect to her pop3 account easily (it must be easy if she did it herself lol) and when she clicks on the email app icon it takes her straight to her inbox. However...
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